---
sourceDocument: Zurich Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/intelligent-experiences

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Use AI Guardian features

# Use AI Guardian features in AI Admin Center {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 30, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use AI Guardian features in the AI Admin Center workspace to detect offensive content, prompt injection attacks, and sensitive topics in generative AI interactions.

## Before you begin

The following applications must be installed before performing this task:

* AI Admin Center

  For more information, see [Confirm installation of AI Admin Center](https://www.servicenow.com/docs/j1m6KvoCL9vyA~B_emx7fg "Confirm the installation of the AI Admin Center application.").
* AI Admin Hub

  For more information, see [Install and configure essential AI plugins using AI Admin Center](https://www.servicenow.com/docs/BV3a7221QNOwQZvjO8pA7A "Install the plugins required to enable AI solutions on your instance before activating use cases.").
{#now-assist-center-use-guardian-features__ul_tk1_r23_w3c}

Role required: sn_na_center.nac_admin

## About this task

Follow these steps to use AI Guardian capabilities from AI Admin Center.

AI Guardian provides safety and governance controls for AI-generated content. It monitors AI interactions for potentially harmful, offensive, or policy-violating content.

In AI Admin Center, the integration of AI Guardian includes multi-tabbing support for working with safety and governance controls without leaving the application context.

For more information on AI Guardian, see [AI Guardian](https://www.servicenow.com/docs/HXV7NOpa38237GrG8yBnOA "AI Guardian is built on the ServiceNow Small Language Model (SLM) and monitors generative AI interactions to detect offensive content, prompt injection attacks, and sensitive topics.").

## Procedure

1. Navigate to AllAI Admin Center or WorkspacesAI Admin Center. {#now-assist-center-use-guardian-features__ai-admin-center-reuse-ph-app-task-navigation}
2. Select Admin (![Admin icon.]() ) in the side navigation bar.  
   The Admin tab opens showing AI Admin Hub options.
3. Select one of the options under AI Guardian to configure.  
   AI Guardian provides three guardrails. Each guardrail has a different scope.

   | Guardrail | Description |
   | Prompt injection detection | This guardrail attempts to override LLM instructions or expose restricted information. It applies to all generative AI applications and features. Select Prompt injection to open the Prompt injection tab. For more information on how to configure this guardrail, see [Configure prompt injection attack protection](https://www.servicenow.com/docs/046AtBphjJBlhYtiqUBtdw "Activate or deactivate prompt injection attack detection settings to protect all generative AI interactions on your instance from malicious inputs and unintended model behaviors."). |
   | Offensiveness detection | This guardrail detects offensive or harmful content in AI inputs and outputs. It applies to specific generative AI skills and workflows. Select Offensiveness to open the Offensiveness tab. For more information on how to configure this guardrail, see [Activate offensiveness protection for generative AI](https://www.servicenow.com/docs/6BUu2YH00CXrked4YnX~PQ "Activate offensiveness detection to log or block offensive content generated by Now Assist skills and workflows."). |
   | Sensitive topic filters | This guardrail filters subjects not suited for AI responses, such as workplace safety or employee compensation. It applies to Virtual Agent conversational skills only (available for HR Service Delivery and Customer Service Management). Select Sensitive Filters to open the Filters tab. For more information on how to configure this guardrail, see [Configure sensitive topic filters](https://www.servicenow.com/docs/Y_sD3wNs1iK8Nhg0irxUmg "Set up filters in AI Guardian to redirect Virtual Agent users to a live agent or HR case when a sensitive subject is detected in a conversation."). |
   |-|-|

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