---
sourceDocument: Zurich Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/intelligent-experiences

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Configuring AI Skill Kit

# Configuring AI Skill Kit {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 7, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure prompts and skills for AI Skill Kit.

## Configuration overview {#configuring-now-assist-skill-kit__section_dbr_vd4_bcc}

To use AI Skill Kit, you must update your Now Assist plugins in the [Application Manager](https://www.servicenow.com/docs/access?context=exploring-application-manager&version=zurich&pubname=zurich-platform-administration&ft:locale=en-US). For example, update your ServiceNow Otto for ITSM plugin to the latest version.

After you install the plugin, there are two parts to configuring a skill in AI Skill Kit. First, you must configure how to deploy the skill. Next, you must configure the prompt.
* **[Configure a skill prompt](https://www.servicenow.com/docs/~E_4oSle4CWdYpW9toQplQ)**   
  Configure your skill prompt to set the model that is used and the randomness and creativity of the response.
* **[Configure skill deployment settings](https://www.servicenow.com/docs/JU36hxscZ9P95ud_wDtmtg)**   
  Configure the deployment settings for the skill that you create. The deployment settings enable you to choose where the admin can find the skill in AI Admin Hub.
* **[Configure security controls for a skill](https://www.servicenow.com/docs/TWwy~8gbscJzpEH4~crJjQ)**   
  You must define an access control list (ACL) and role restrictions for all skills. An ACL enables you to restrict who is able to access and execute a skill to only users with the correct role. Role restrictions enable users to limit roles during skill execution.