---
sourceDocument: Zurich Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/intelligent-experiences

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Supporting information

# Supporting information for ServiceNow AI Lens {#ariaid-title1}

* Release version: Zurich
* 
* Updated August 4, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Get a quick overview of the important information that is related to the ServiceNow AI Lens application.

## Supported versions {#sn-lens-supporting-info__section_pds_325_c2c}

ServiceNow AI Lens is supported from Yokohama Patch 6 and Zurich Patch 1.

## Supported user interfaces {#sn-lens-supporting-info__section_bxd_j25_c2c}

To scan artifacts such as images, scanned handwritten notes, Excel sheets, web pages using AI, enable the ServiceNow AI Lens application and then activate the ServiceNow AI Lens skill. For more information, see [Configure ServiceNow AI Lens](https://www.servicenow.com/docs/MAci5kpxLnF8PIBWmaLWMA "If you have the admin role, you can enable the ServiceNow AI Lens application (sn_ai_lens) to extract and comprehend data for various workflows.").

The ServiceNow AI Lens application includes the skills that are listed in the following table.  
{#sn-lens-supporting-info__table_twg_h5y_dzb__entry__2}

| Interface | Skill |
|-|-|
| * Core UI * Desktop {#sn-lens-supporting-info__ul_c4v_vx1_1fc} | [ServiceNow AI Lens skill](https://www.servicenow.com/docs/h9~MjGhEK49W2ZZJt2CBqg "This skill provides generative AI capabilities to read, understand, respond, and act on visual data such as hand-written texts, images, and websites and take powerful actions to boost productivity.") |
[Table 1. ServiceNow AI Lens skill supported interfaces]

{#sn-lens-supporting-info__table_twg_h5y_dzb}

## Licensing requirements {#sn-lens-supporting-info__section_q2w_j25_c2c}

The ServiceNow AI Lens application requires a ServiceNow Pro Plus or Enterprise Plus license.

## Application information {#sn-lens-supporting-info__section_md5_k25_c2c}

Enable the ServiceNow AI Lens (com.sn_ai_lens) app plugin to use the ServiceNow AI Lens skill.  
This store app has the following dependencies:

* ServiceNow AI Lens Core (sn_app_lens_core)
* ServiceNow Otto for Platform (sn_genai_platform)
{#sn-lens-supporting-info__ul_wpf_4dz_byb}