---
sourceDocument: Zurich IT Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-asset-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich IT Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Manage various assets through asset classes

# Manage various assets through asset classes {#ariaid-title1}

* Release version: Zurich
* 
* Updated August 11, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The default asset classes are Hardware, Software License, Consumable, Bundle, Software
Entitlement, and Facility. These general classes can be used to manage various assets.

If the general classes that are provided aren't appropriate for a specific group of assets,
consider creating a new asset class. For example, a fleet of cars could be tracked in a custom
asset class named Vehicle. Before creating new asset classes, analyze business needs to see if
the general classes can be used. Managing a lot of asset classes can be difficult to
maintain.

Built-in functionality allows you to use asset classes for financial tracking, in a model
bundle, and as a pre-allocated asset.
* **[Create an asset class](https://www.servicenow.com/docs/QmMDpbtQ8AFl4kQ0XiV6sg)**   
  Creating an asset class requires defining a new table and creating a corresponding application and module, then adding the new asset class to new or existing model categories. The default asset classes are Hardware, Software License, and Consumable. These general classes can be used to manage various assets.
* **[Create license assets](https://www.servicenow.com/docs/~zYhROgEsLEcPD8NbJxkVg)**   
  You can manage your organization's software license assets.
* **[Set asset states and substates](https://www.servicenow.com/docs/geimElf9Uzmtlw6cNeh2gw)**   
  Use asset states and substates to track assets accurately and at a detailed level.
* **[Add depreciation to an asset](https://www.servicenow.com/docs/P33K5ai4KS7COm3xM1UooA)**   
  Depreciation is the reduction in the value of an asset over time.

**Related concepts**   

* [Work with Asset and CI](https://www.servicenow.com/docs/Hz1US1HKYGbbaj4G277qHA "Asset and configuration item (CI) management refers to creating assets, setting appropriate states and substates, synchronizing assets and CIs, managing consumables, and retiring assets.")
* [Create fixed assets](https://www.servicenow.com/docs/bQA9k_oLdD0zWlJiBXkk8A#c_CreatingFixedAssets "Fixed assets are containers that can hold multiple assets. Fixed assets are commonly tracked at the corporate level by a finance or accounting department, but may contain IT assets such as hardware and software.")
* [Consumables life cycle](https://www.servicenow.com/docs/MXAqxwa6gDaVMgbaNEuTow "Consumables are assets that are not tracked individually, but as a group of the same model.")
* [Stockrooms](https://www.servicenow.com/docs/YTQZsuwRH682VwIRCQNUeA "Stockrooms are places to which assets are assigned.")
* [Manage pre-allocated assets](https://www.servicenow.com/docs/v0QlshkYvZQvA6iT4sntcw "Manage pre-allocated assets, which are the assets that the vendor still owns, but has agreed to store in a customer stockroom for just-in-time procurement.")
* [Manage transfer order](https://www.servicenow.com/docs/~fwbUVB6qlxl650~Oef6dA "Manage the asset movement from one stockroom to the other using transfer order.")  
**Related reference**   

* [Use Organization Management](https://www.servicenow.com/docs/GjH83K4j7AJB~aEKILv1hw#org-mgmt "The Organization Management application provides an easy way to perform such asset management tasks as updating users and adding vendors.")