---
sourceDocument: Zurich IT Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-asset-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich IT Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Cloud Cost Management

# Cloud Cost Management {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

ServiceNow®
Cloud Cost Management application (formerly known as Cloud Insights) gives you visibility and control of your cloud usage and costs and helps you to discover all of your cloud resources, breaks down cloud spend by cost
center, business service, and other entity, provides recommendations on how to reduce cloud spend, and automates repetitive cost optimization tasks.
Watch this short video for an introduction to the Cloud Cost Management application.

Important:  
Cloud Cost Management version 8.0.0 and below are in the Planned Deprecation phase (see [Deprecation Process](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) for more details). These versions won't be available on the ServiceNow Store for download and installation for new deployments, but continue to be supported for existing deployments.

|-|-|-|
| [ExploreLearn the key features and business value that the Cloud Cost Management application offers.](https://www.servicenow.com/docs/qlf0OtygiWAFcSNGE~ZCPA "Learn more about Cloud Cost Management with a sample workflow and reviewing the benefits that it can provide for different users in your organization.") | [ConfigureActivate Cloud Cost Management supporting plugins, features, and assign roles to enable additional setup activities.](https://www.servicenow.com/docs/GVRinmflnLZRfRMsG~yoZw "Plan and configure Cloud Cost Management to gain visibility into your total cloud consumption, reduce costs, and optimize the operations of your cloud platforms.") | [UseAutomate and streamline manual processes by automating cloud tasks.](https://www.servicenow.com/docs/mdGvsdBNCF1J1Lgl6x9hTQ "Use Cloud Cost Management to rightsize, identify, assign, manage, and analyze usage data of your cloud resources.") |
| [Cloud Cost Management Infra StackLearn the key features and business value that the Cloud Cost Management Infra Stack application offers.](https://www.servicenow.com/docs/pBeQmvnmF13VEJgsZ6Fc8Q "Use the Cloud Cost Management Infra Stack application to process and download billing files with improved data processing speed. The Cloud Cost Management Infra Stack application also supports high transaction volumes.") | [ReferenceGet details about the roles, domain separation, and service categories in Cloud Cost Management.](https://www.servicenow.com/docs/fV3nh8kRaWbr65E_BaurwQ "Reference topics provide additional information about the lists and forms that you use to configure and administer Cloud Cost Management.") |   |
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## Learn {#cloud-insights-landing-page__section_ccm-landing}

[What is cloud cost management (CCM)?](https://www.servicenow.com/products/cloud-cost-management.html)

## Troubleshoot and get help {#cloud-insights-landing-page__help-ci}

* [Ask or answer questions in the Cloud Cost Management ServiceNow Community](https://www.servicenow.com/community/cloud-insights/ct-p/cloud-insights)
* [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
* [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)
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