Create AWS credentials

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read
  • Create credentials in the AWS Management Console to specify the credentials of the user when you configure the MID Servers that communicate with your AWS account.

    Before you begin

    Role required: AWS Management Console administrator

    You should be familiar with AWS policies. If you use IAM, you must know how to create an IAM user and set up a user policy. For more information about IAM, see AWS documentation.

    Procedure

    1. On the AWS Management Console, enter IAM in the AWS services search box to open the Identity and Access Managements (IAM) service.
    2. On the IAM Resources portal, select Users.
    3. Select Add user.
    4. On the Details page, configure the user settings as shown and then select Next.
      Field Value
      User name Name for the programmatic user, for example, servicenowcloud.
      Access type Programmatic access.
    5. On the Permissions page, configure the following settings and then select Next.
      Field Value
      Set permissions for <username> Attach existing policies directly.
      Attach one or more policies The appropriate policy.
      Note:
      The AdministratorAccess policy has the most powerful permission level, including permission to provision cloud resources.

      You might instead prefer to create a policy or combine multiple policies to grant the appropriate permission level. For more information, see Create an AWS IAM user policy for Cloud Cost Management.

    6. On the Review page, verify your selections and then select Create user.
    7. On the Complete page, select Download .csv to save a CSV backup file that contains the username, Access key ID, and the Secret access key value.
      You can create the file as a backup in case that you lose those values. Verify that the file was created and then store the file securely.

    What to do next

    Create a record of the AWS credentials in Cloud Cost Management.