---
sourceDocument: Zurich IT Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-asset-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich IT Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Exclude a resource from Unused resources analysis

# Exclude a resource from Unused resources analysis {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

To ensure that a particular resource is not considered or recommended for Unused resources, add the resource to the Excluded Resources list. The system continues to collect cost and usage data but does not consider the
resource for the processes of Unused resources.

## Before you begin

Run Discovery on
each service account.

Ensure that the Billing Download job has completed for each provider.

Ensure that the Price Sheet Download job has completed for each provider.

Role required: insights_admin \[sn_clin_core.insights_admin\] or insights_owner \[sn_clin_core.insights_owner\].

## About this task

When you change the resources that are included in a job, the app checks for the following conditions:

* A resource in the job is owned by another user (as when a insights_admin updates a job that was created by an insights_owner or an insights_owner updates a job that was created by a different insights_owner).
* The job was created by another user.
{#um-exclude-resource-cloudin__ul_jyg_xvz_slb}If either condition is met, the app sends an email notification to the owner of the resource or the creator of the job.

## Procedure

1. Navigate to Cloud Cost Management WorkspaceOperationsRecommendationsUnused resources.
2. On the New, Declined, or Failed tabs, select the resources that you want to exclude from unused resources analysis.
3. Select Exclude.  
   The resources are added to the Excluded Resources list. To remove a resource from the list, select the resources from the Excluded tab and then select Remove From Exclusion.
{#um-exclude-resource-cloudin__steps_ipd_ntz_vxb}
**Related tasks**   

* [Exclude a resource from all Cloud Cost Management reports](https://www.servicenow.com/docs/VaQZZz26l3W4XnCcYD5P3Q "To ensure that cost data for a particular resource doesn’t appear in a report, you exclude the resource by adding it to the Excluded Resources list.")

*[\>]: and then