---
sourceDocument: Zurich IT Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-asset-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich IT Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Normalization overview for Enterprise Asset Management

# Normalization overview for Enterprise Asset Management {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use the Normalization view in the Enterprise Asset Workspace to view information related
to normalization such as normalization status, model content service download, lifecycle
overview.

You can also create custom enterprise model types, product models, and model libraries from
this view.

You can access the Normalization view by navigating to Enterprise Asset WorkspaceNormalization.  
Figure 1. Enterprise model normalization  
{#norm-overview-eam__table_nvt_3qb_vtb__entry__3}

| Widget | Source | Description |
|-|-|-|
| Enterprise models up for end of life | Enterprise Model Lifecycle \[sn_eam_model_lifecycle\] | The beginning phase of the end of life for enterprise models. Shows the count of enterprise models whose start date of the end of life phase is either the current month, quarter, or year. Note: Only enterprise model life cycle records that are active, model status is in production, and life cycle type is Publisher appear in This month, This quarter, or This year |
| Normalization status |   | Normalization status of all the enterprise models. View the count of enterprise models that were normalized and those models that didn't get normalized. For details on the normalization status, see [Normalization status for enterprise models](https://www.servicenow.com/docs/xg6mxZUXjZblC13nOVDS5Q "Description of the normalization statuses for enterprise models."). |
| Lifecycle overview | Enterprise Model Lifecycle \[sn_eam_model_lifecycle\] | The count of enterprise models that are present in each life cycle stage: General availability, end of support, end of extended support, and end of sale. Note: Only enterprise model life cycle records that are active appear in this widget. |
| Enterprise model content service download. * Days until next content download * Days since last content download {#norm-overview-eam__ul_ntv_tsb_vtb} | Data Services Download Schedules \[cds_client_schedule\] | The days since the content service library was last downloaded on your instance and the days remaining for the next download to take place. |
[Table 1. Normalization widgets]

{#norm-overview-eam__table_nvt_3qb_vtb}

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