---
sourceDocument: Zurich IT Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-asset-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich IT Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Test the integration profile

# Test the integration profile for a third-party shipping carrier in the Enterprise Asset Workspace {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Test the integration profile for a third-party shipping carrier so that you can mitigate any connection issues that arise.

## Before you begin

Role required: sn_eam.enterprise_admin

## Procedure

1. From the Enterprise Asset Workspace, open the Asset operations view.
2. From the left navigation menu of the Asset operations view, navigate to ShipmentCarrier integration profiles.
3. Select the integration profile that you want to test.
4. Select Test connection.  
   A message appears, indicating whether the connection was successful or not.  
   Note:  
   If the integration profile fails to connect three or more consecutive times, you can view and take action on the corresponding connection issues by using the Carrier integration failures important action in the Inventory view of the Enterprise Asset Workspace.
{#test-shipping-carrier-integration-profile-eam__steps_rxz_bry_txb}

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