---
sourceDocument: Zurich IT Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-asset-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich IT Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Bulk close asset repair tasks

# Bulk close asset repair tasks in the Hardware Asset Workspace {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Complete and close multiple repair tasks at one go to process a repair order with multiple repair order lines.

## Before you begin

Role required: asset

## About this task

You can bulk close only similar asset repair tasks that are in the Open state. However, you can't bulk close similar repair tasks for which the task result isn't the same. For example, you can't bulk close two Troubleshoot
assets tasks, when one task has a repairable asset and the other has an unrepairable asset.

## Procedure

1. Navigate to WorkspacesHardware Asset WorkspaceInventory.
2. Select the Repair orders tab.
3. Select a repair order with multiple open repair order lines for which you want to complete the asset repair tasks.
4. Select the Repair order lines tab.
5. Select the repair order line that you want to complete.
6. Select the repair task that you want to close.
7. On the Details form, select the task result.
   * If you're completing a Troubleshoot asset task, then select any of the following results in the Troubleshoot result field:
     * Repairable
     * Unrepairable
     * Redeployable
     {#bulk-close-repair-tasks-ham-ws__ul_hsg_1xj_5bc}
   * If you're completing a Repair asset task, then select any of the following results in the Repair result field:
     * Repaired
     * Unrepairable
     * Redeployable
     {#bulk-close-repair-tasks-ham-ws__ul_fcz_dxj_5bc}
   * If you're completing an Evaluate asset task, then select any of the following results in the Evaluation result field:
     * Redeployable
     * To be disposed
     {#bulk-close-repair-tasks-ham-ws__ul_kgd_3xj_5bc}
   {#bulk-close-repair-tasks-ham-ws__choices_npb_rrq_nbc}
8. Enter notes related to the task in the Work notes field.
9. Select Save.
10. Select Bulk Close.  
    The Select Assets dialog box with similar repair tasks is displayed.
11. Select the tasks that you want to close and select Close Task.
{#bulk-close-repair-tasks-ham-ws__steps_n4k_dyf_mbc}

## Result

All the selected repair tasks are closed with the same task result and Work notes.
**Related tasks**   

* [View open repair orders for your stockroom in the Hardware Asset Workspace](https://www.servicenow.com/docs/csthuryJVFioJ4dTfemI0Q "View open repair orders for your stockroom to get the details of the repair order lines and repair tasks that need action.")
* [Troubleshoot assets requested for repair in the Hardware Asset Workspace](https://www.servicenow.com/docs/~9Avej0L~1p5am2PE~UIyQ "Complete the troubleshooting task to assess the issues with the defective asset. Based on your observations, you can confirm whether the asset can be repaired, redeployed, or should be disposed of.")
* [Complete the repair asset task in the Hardware Asset Workspace](https://www.servicenow.com/docs/izlj0FmWinlh~aCHtu6njQ "Complete the repair of the defective asset and confirm if the asset is repaired, unrepairable, or redeployable.")
* [Evaluate the repaired asset in the Hardware Asset Workspace](https://www.servicenow.com/docs/oFG6luxO0_iQkQQ2FO3u9Q "Evaluate the repaired asset and confirm if the asset is redeployable or should be disposed of. The Repair flow completes after the repaired asset is evaluated.")
* [Cancel a repair order in the Hardware Asset Workspace](https://www.servicenow.com/docs/6dBgjNZZ23~WiEM9B9bgrA "Cancel a repair order that no longer needs to be fulfilled.")
* [Cancel a repair order line in the Hardware Asset Workspace](https://www.servicenow.com/docs/XI99xGdYD~gY0S2lcIAPMA "Cancel a repair order line that no longer needs to be fulfilled.")

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