---
sourceDocument: Zurich IT Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-asset-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich IT Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Create an inbound asset order line

# Create an inbound asset order line {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create an inbound asset order line for every asset in an inbound asset order.

## Before you begin

Role required: sn_daas_ham.daas_asset_manager

* Install the Hardware Asset Management for DaaS application from [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home).
* Install the Hardware Asset Management application from [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home).
{#create-inbound-order-line__ul_sls_3sr_gbc}

## About this task

For an inbound asset order line to be considered complete, the State field of all its tasks must be Closed Complete.

## Procedure

1. Navigate to WorkspacesHardware Asset Workspace.
2. Select the DaaS provider view.
3. Select the Inbound asset orders tab.
4. Select an inbound asset order number.
5. Select the Inbound asset order lines tab.
6. Select New.
7. On the form, fill in the fields.  
   {#create-inbound-order-line__table_pzr_t4s_2bc__entry__2}

   | Field | Description |
   |-|-|
   | Number | Unique number for the inbound asset order line. |
   | Inbound asset order | Unique number for the inbound asset order, which is associated with this order number line. |
   | Model | Model of the asset as requested by the DaaS provider. |
   | Quantity | Quantity of the asset. This field is automatically set to 1. |
   | Stage | Status of the inbound asset order. This field is automatically set to Draft. |
   | Assigned to | The individual responsible for working on the inbound asset order line. |
   | Asset | Asset that is selected matching the model. This field automatically populates when you select an asset in the Asset selection task. |
   [Table 1. Create New Inbound asset order line form]

   {#create-inbound-order-line__table_pzr_t4s_2bc}
8. Select Save.

## Result

* An inbound asset order line with a unique number is created for the requested asset.
* The Stage field is set to Selection.
* The Asset tasks tab is created, displaying a unique asset task number with the task type as Asset selection task.
{#create-inbound-order-line__ul_ttc_mqs_2bc}

## What to do next

[Select a DaaS asset matching the model specified by the DaaS provider.](https://www.servicenow.com/docs/lcpYNwhISNtH8iA2MqQNTw "Select a DaaS asset matching the model specified by the DaaS provider by using the Asset selection task.")

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