---
sourceDocument: Zurich IT Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-asset-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich IT Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Remove a shipping carrier from an integration profile

# Remove a shipping carrier from an integration profile {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Remove a shipping carrier that you no longer want to associate with an integration profile.

## Before you begin

Role required: admin or domain_admin

## Procedure

1. Navigate to AllHardware Asset WorkspaceAsset operations.
2. From the Shipment list, select Carrier integration profiles.
3. Select the integration profile for which you want to remove the associated shipping carrier.
4. Select the Shipping Carriers tab and select the shipping carrier that you want to remove.
5. Select Remove.

## Result

The shipping carrier is no longer associated with the integration profile.
**Related concepts**   

* [Creating an integration script include for third-party carrier applications](https://www.servicenow.com/docs/XvDcdk9udWo8FM~zZq9NkA "In order to integrate with a ServiceNow instance, a third-party carrier application must have a script include that extends the base class ITAMShipmentIntegration script on its ServiceNow instance to receive the shipment tracking number from the customer's ServiceNow instance and respond with the carrier-related details.")
* [Stale shipments](https://www.servicenow.com/docs/Nr5P2uzvd610bsThkgHZFA "Shipments that are delayed due to various reasons such as an incorrect tracking number, the loss of a shipment package during transit, and invalid connection details are considered stale shipments.")  
**Related tasks**   

* [Connect your ServiceNow instance with a shipping carrier application](https://www.servicenow.com/docs/p_ou7AvJLYPFUuxdKlhOkg "Associate a shipping carrier with an integration profile to connect your ServiceNow instance to the carrier application.")
* [Create a carrier integration profile](https://www.servicenow.com/docs/D6hG0TQMUl1jn~Uh7ucRWA "Create a carrier integration profile for your carrier by specifying the API and connection details that are used to connect your ServiceNow instance to the third-party shipping carrier application.")
* [View the carrier integration profile details](https://www.servicenow.com/docs/KovvZPwg~Pn9dOXWjrZEmQ "View the details of the carrier API used to connect your ServiceNow instance to the third-party shipping carrier application.")
* [Test the integration with the carrier API](https://www.servicenow.com/docs/CjQks76zs9b24Y2Zl_rbfw "Check the connection with the carrier API to handle any connection issues such as invalid credentials, incorrect tracking details, and issues with the integration script include.")
* [Create a shipping carrier record](https://www.servicenow.com/docs/YTwX8ySCLPQRZ1Csu6IaGA "Create a shipping carrier record in the Hardware Asset Workspace.")
* [View hardware asset shipment details](https://www.servicenow.com/docs/ibGB_KrP4wEyKAG95NsOZw "View all hardware asset shipment details in a single place in the Hardware Asset Workspace.")
* [Track a hardware asset shipment](https://www.servicenow.com/docs/nbqS11S8gTDs5a1rBWKB0g "Track the progress of your hardware asset shipment that isn't delivered and that has a carrier associated with an active integration profile.")

*[\>]: and then