---
sourceDocument: Zurich IT Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-asset-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich IT Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# View HAM maturity items

# View all maturity items for Hardware Asset Management {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

View the maturity of your Hardware Asset Management (HAM) program to analyze the status of each maturity stage, where each stage shows the number of maturity items completed.

## Before you begin

Role required: asset  
Note:  
The asset role can also change the state and success goal of the maturity item.

## About this task

The maturity of your HAM program is divided into three stages:

* Crawl
* Walk
* Run
{#view-ham-maturity-items__ul_cqs_wfq_bzb}

For more information, see [Maturity stages of your Hardware Asset Management program](https://www.servicenow.com/docs/HZXXnS4H65XgbL7xlbuWTg "The maturity of your Hardware Asset Management (HAM) program is divided into three stages such as Crawl, Walk, and Run.").  
Note:  
The maturity level can't be modified for a required maturity item.

## Procedure

1. Navigate to WorkspacesHardware Asset WorkspaceSuccess portal.
2. On the Overview page, select View all maturity items.  
   The All maturity items page opens, which lists all the maturity items included in the stage your HAM program is in.
3. Select a maturity item to view its details.  
   For a description of the field values, see [Maturity item details](https://www.servicenow.com/docs/qbXqI4gBDvPQD9YFc_OnmA "Fields on the Maturity item details form help you view and update the state and success goal of the maturity item.").
4. Select Save.
{#view-ham-maturity-items__steps_xyl_h34_fzb}

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