---
sourceDocument: Zurich IT Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-asset-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich IT Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# View hardware asset repair tasks

# View your hardware asset repair tasks using the Mobile Agent application {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

View the Troubleshoot asset, Repair asset, and Evaluate asset tasks assigned to you by using the Mobile Agent application.

## Before you begin

Role required: admin or asset

## Procedure

1. From your mobile device, launch the Mobile Agent application.
2. On the navigation bar at the bottom of the screen, tap the My Tasks tab.  
   The home screen of the My Tasks application opens displaying only the first few tasks in the list of tasks assigned to you.
3. View all the tasks assigned to you by selecting See all.
4. **Optional:** Filter your tasks by field values.
   1. Tap the Filter icon ![]().
   2. Enter values in the fields by which you want to filter your task: Due Date, Asset, Location, or Priority.
   {#view-ham-repair-tasks-using-mobile-agent__substeps_xvt_hxg_d1c}
5. **Optional:** Sort your tasks.
   1. Tap the Filter icon (![]()).
   2. Tap Sort by.
   3. Select the fields by which to sort your tasks.
   {#view-ham-repair-tasks-using-mobile-agent__substeps_fkv_qbh_d1c}
{#view-ham-repair-tasks-using-mobile-agent__steps_v14_yrg_mbc}
**Related concepts**   

* [Record time worked on a hardware asset repair task using the Mobile Agent application](https://www.servicenow.com/docs/zH6b5PD27LZdUPVDTVvaxw "Manage and record time worked on Troubleshoot asset, Repair asset, and Evaluate asset tasks using the Mobile Agent application. After you start working on a task, you can pause and resume work. You can also record the time worked manually.")  
**Related tasks**   

* [Start working on a hardware asset repair task using the Mobile Agent application](https://www.servicenow.com/docs/GxLXhujopfeeDU2qLhf5~g "Indicate in the Mobile Agent application when you start work on a repair task assigned to you.")
* [Close a hardware asset repair task using the Mobile Agent application](https://www.servicenow.com/docs/F89nCNoOV~J8Mwq7_2fYUg "Complete an assigned hardware asset repair task and mark the task as closed using the Mobile Agent application.")