--- sourceDocument: Zurich IT Asset Management sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-asset-management Release : - zurich ft:locale : - en-US ft:publication_title : - Zurich IT Asset Management ft:clusterId : - itam bundleId : - itam workflow : - Technology --- # Create child alias to configure Confluence Cloud integration profiles # Create a child alias to set up multiple Confluence Cloud integration profiles {#ariaid-title1} * Release version: Zurich * * Updated July 31, 2025 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read Create a child alias to set up multiple Confluence Cloud integration profiles. ## Before you begin Role required: admin or sam_integrator ## Procedure 1. Create a Confluence Cloud integration profile. For more information about creating an integration profile, see [Integrating with Confluence Cloud](https://www.servicenow.com/docs/Qz_PnZJ~wQXdppiEHp5ZLw#integrate-with-confluence-cloud "Integrating your Software Asset Management application with the Confluence Cloud application enables you to track your software subscriptions and to reclaim unused licenses."). 2. Open the connection \& credential record set on the integration profile. 3. Open the parent alias record (sn_conflunce_spoke.Confluence_Cloud). 4. Set the configuration template to the appropriate template based on the selected process in the profile. {#create-child-alias-confluence__table_lmc_4f3_tfc__entry__2} | Process selected on the profile | Configuration template | |-|-| | Both Download activity and Reclaim subscriptions check boxes are selected | Confluence Subscription Activity and Reclaim | | Only Download activity check box is selected | Confluence Subscription and Activity | | Only Reclaim subscriptions check box is selected | Confluence Subscription and Reclaim | | Both Download activity and Reclaim subscriptions check boxes aren't selected | Confluence Subscription | [ ] {#create-child-alias-confluence__table_lmc_4f3_tfc} 5. Save the parent alias record. 6. Select the Child Aliases tab. 7. Select New. Tip: If the New button isn't visible, change the scope to the respective application of the alias from the application scope. 8. Reload the Connection \& Credential Aliases page. 9. On the new child alias form that opens up, provide a name of your choice for the alias. 10. Select Submit. 11. Open the child alias record that you created, select Create New Connection \& Credential. 12. Configure the connection and credential in the same way that you have done for the parent integration. 13. After the connection is configured, return to the integration profile and then select the newly created child alias on the Connection \& Credential field. 14. Select Save and publish the integration profile. {#create-child-alias-confluence__steps_hxd_1f3_tfc} **Related concepts** * [SaaS License Management setup for large companies](https://www.servicenow.com/docs/O0Y1iCl_k_I2QGitihZUWA "Set up SaaS License Management for large companies to confirm that you can view all SaaS usage data in your ServiceNow instance.") * [SaaS Overview dashboard](https://www.servicenow.com/docs/iuy18ziErONPTT50s2IZSA "Optimize how much your organization spends on SaaS and SSO licensing by analyzing the subscription usage, cost, and compliance of your SaaS applications and SSO providers using the SaaS Overview dashboard.") * [Integrate with SaaS applications](https://www.servicenow.com/docs/n_jtiVIEUO4gk~txQ2iIsQ "Create an integration profile to view software usage information and optimize stale licenses.") * [Integrate with SSO providers](https://www.servicenow.com/docs/8rENXoyIYqv3hMF6dNtsFQ "Integrate with a Single Sign-On (SSO) provider to view software usage for all connected SSO applications.") * [Playbook for SaaS integrations](https://www.servicenow.com/docs/Sz~fKK~~bGQ4mwPZLU7lmQ "The SaaS playbook provides step-by-step guidance for integrating an SaaS application. It takes you in a phased way through each stage of the integration process, from initiation to completion.") * [Reclaiming user subscriptions](https://www.servicenow.com/docs/S370n3Q7CCiDSc4yBKjO6g "You can reclaim unused SaaS and SSO subscriptions to reduce your total software costs.") * [Delete an integration profile](https://www.servicenow.com/docs/If3hfSd2MVy4Tf5eB6cHuw "If your company stops using a SaaS application or SSO provider, you can delete the integration profile.") * [Subscription identifiers for SaaS and SSO applications](https://www.servicenow.com/docs/3MLuY0hXy0x1iGEk9Gftfg#subscription-identifiers "Use the SaaS License Management application to view, manage, and resolve subscription identifiers for your SaaS and SSO applications.") * [Subscription exclusions for SaaS and SSO applications](https://www.servicenow.com/docs/bVJrkophBDLo8JMEiGX_Bw#subscription-exclusions "Define subscription exclusions for your SaaS and SSO applications to optimize your licensing costs by keeping the excluded subscriptions out of license cost calculations.") **Related tasks** * [Request SaaS License Management](https://www.servicenow.com/docs/2VPNsKSGv4R503EL5y0Uew "Request the Software Asset Management - SaaS License Management plugin (sn_sam_saas_int) so that you can create and manage integrations with your SaaS and Single Sign-on (SSO) applications. You can use these integrations to track license usage and to reclaim unused licenses.") * [Review a software reclamation rule](https://www.servicenow.com/docs/hXAjfp3sn3x4hFFvqm~3Iw "Use reclamation rules to cancel user subscriptions that have limited to no activity.") * [Create a child alias to set up multiple integration profiles](https://www.servicenow.com/docs/B3d2wfmwRbcdy~H9gCDy3A "Create a child alias to set up multiple integration profiles with unique connections and manage different configurations for each integration profile.") * [Create a child alias to set up multiple Cisco Webex integration profiles](https://www.servicenow.com/docs/rW4MUbb_ihnl4uUaQ46Q0A "Create a child alias to set up multiple Cisco Webex integration profiles.") * [Create a child alias to set up multiple Jira integration profiles](https://www.servicenow.com/docs/GdEscFQ0sev8ezRXoL454w "Create a child alias to set up multiple Jira integration profiles with unique connections and manage different configurations for each integration profile.") * [Associate a user with subscription records](https://www.servicenow.com/docs/id5~8C_ODik1JG1BXBPK1Q "If the User field in the Software Subscription [samp_sw_subscription] table is empty, map the field with an associated user in the User [sys_user] table within ServiceNow AI Platform.") * [Disconnect SSO apps](https://www.servicenow.com/docs/2x698iq0kPSMPXtopZECFg "Disconnect an SSO application to stop viewing subscription information for the app, or before creating a direct integration for the app.") **Related reference** * [Viewing your SaaS and SSO subscriptions](https://www.servicenow.com/docs/Zff7VXz64V0ZHykWhQsgSg "View a list of all subscriptions for your SaaS and Single Sign-On (SSO) applications.")