---
sourceDocument: Zurich IT Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-asset-management

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    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich IT Asset Management

ft:clusterId :

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bundleId :

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workflow :

    - Technology


---

# User transaction activity for named user types

# User transaction activity for named user types {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Determine license optimizations for your SAP named user types based on
your SAP user transaction activity.

User transaction activities are the transactions or tasks that users perform on an SAP client. These activities are based on SAP transaction codes (t-codes), which are the shortcuts that enable you to identify and perform these transactions or tasks. When you run scheduled jobs for SAP, the Software Asset Management application retrieves the SAP transaction codes that were actively used by your SAP users.

When you create a reclamation rule for an SAP named user type, you can specify the transaction codes and the minimum number of those transaction codes that must be active for a user to keep their assigned named user license. During reconciliation, the Software Asset Management application compares these transaction codes against the discovered user transaction codes for the named user type. You can view the resulting data in the Users for Transaction Based License
Optimization report on the Software Publisher Analytics dashboard for SAP. Use this information to optimize your named user license position by downgrading licenses or reclaiming unused licenses. See [Software Publisher Analytics dashboard for SAP in Software Asset Management classic](https://www.servicenow.com/docs/TL3eUtpBBCCJ2tlvAo3eWg "View your license compliance position for SAP on the Software Publisher Analytics dashboard in the Software Asset Management classic application.") for more information on this report.
* **[View active transaction codes for your SAP users](https://www.servicenow.com/docs/KoKKRl84PEOj6pyzFeyGTQ)**   
  View the SAP transaction codes (t-codes) that were actively used by your SAP users. This list is compared against your reclamation rules to determine whether the user is assigned an optimized license.

**Related concepts**   

* [SAP USMM-based optimization](https://www.servicenow.com/docs/eTQrdxoAkol28ydCJES9CA "Optimize licensing through SAP User License Measurement (USMM) rules that map roles to the Named User Type for an SAP client.")
* [Self-declaring SAP engine license usage](https://www.servicenow.com/docs/zgy3fZNA3aM2c4Stwc7nnA "You can self-declare the license usage for any SAP engines that cannot be measured by the automated SAP engine measurement process. Use this information to gain more comprehensive visibility into your SAP license compliance position so that you can optimize your licensing costs.")  
**Related tasks**   

* [Deploy the ABAP program for SAP](https://www.servicenow.com/docs/chRwzwF9Nc2LzM6hcWSijg "To begin establishing a connection between your SAP system and your ServiceNow instance, deploy the Advanced Business Application Programming (ABAP) program. Deploying the ABAP program allows data to be shared between SAP and your ServiceNow instance.")
* [Establish an SAP connection](https://www.servicenow.com/docs/FO4hRxl8GZcy25RNZd8Bdg "After you have deployed the Advanced Business Application Programming (ABAP) program in your SAP system, create a connection profile to establish a connection between your SAP system and your ServiceNow instance.")
* [Create entitlements for SAP](https://www.servicenow.com/docs/mwgHfF7xBEGCUdpvUkTpyA "Create software entitlements to record your license information for SAP products. You can create entitlements individually or import them from a spreadsheet.")
* [Create software models for SAP](https://www.servicenow.com/docs/mK5m~jUVaJ0cXIRLvCnUAQ "Create software models to record SAP product information.")
* [Create a custom SAP named user type](https://www.servicenow.com/docs/llr_DSX~0EQ8UdjVKqiE8g "Create a custom SAP named user type so that you can track and manage your SAP licenses based on the named user type that is specific to your SAP system.")
* [Map a role to a named user type](https://www.servicenow.com/docs/HNf0Z6bNj38jK~obrR1KEA "You can optimize your SAP licenses by mapping roles to a named user type. During reconciliation, discovered user roles and their assigned named user types are compared against these roles to identify user that can be given a lower named user type.")
* [Create custom SAP price lists](https://www.servicenow.com/docs/pjHIB6fK6~ojvszlO~i5bQ "Create custom SAP price lists so that you can track and manage SAP licenses based on the contracts that are specific to your SAP system.")
* [Import custom SAP named user types](https://www.servicenow.com/docs/yvdqyTpr61BxJV0yOLaYgA "Import custom SAP named user types into your ServiceNow instance so that you can track and manage SAP licenses based on the named user types that are specific to your SAP system.")
* [Import custom SAP price lists](https://www.servicenow.com/docs/KEpaZtdynzXzlIfHGq2NFw "Import custom SAP price lists into your ServiceNow instance so that you can track and manage SAP licenses based on the contracts that are specific to your SAP system.")  
**Related reference**   

* [Tables installed with the SAP publisher pack](https://www.servicenow.com/docs/ym4yfXpCNb84Zj1kj75IuQ "Tables are installed with the Software Asset Management Professional for SAP plugin. The tables store data pulled from the SAP systems.")
* [Software Publisher Analytics dashboard for SAP in Software Asset Management classic](https://www.servicenow.com/docs/TL3eUtpBBCCJ2tlvAo3eWg "View your license compliance position for SAP on the Software Publisher Analytics dashboard in the Software Asset Management classic application.")
* [Publisher overview for SAP in the Software Asset Workspace](https://www.servicenow.com/docs/CyrUBZP7OPO9ehpB~9rCCg "View license usage information related to SAP in the publisher overview for SAP in the Software Asset Workspace.")

