Agile 2.0 Prior Release Dashboard

  • Release version: Zurich
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Agile 2.0 Prior Release Dashboard

    The Agile 2.0 Prior Release Dashboard in ServiceNow provides detailed data visualization for previous Agile releases, focusing on scope, actual burnup and burndown progress, and forecast trends. This dashboard helps product owners and scrum teams analyze historical release performance to better plan upcoming releases. It excludes canceled stories to ensure data accuracy.

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    Users can access this dashboard by navigating to All > Agile Development > Dashboards and selecting Agile 2.0 Prior Release Dashboard.

    Key Features

    • Release Burnup Report: A customizable line chart that visualizes the amount of work planned (Scope) versus work completed (Completed) in a previous release, helping users track burnup trends.
    • Release Burndown Report: A line chart displaying scope changes, ideal burndown rates, and actual remaining work. It helps teams assess if the release was ahead or behind schedule by comparing actual progress against ideal progress.
    • Widgets: Include metrics such as total stories completed, total story points completed, and stories missing estimates in the prior release, providing quick insight into release health.
    • Role-Based Access: Primarily intended for product owners with the scrumuser role, enabling visibility into scope changes and forecast trends for prior releases.

    Key Outcomes

    • Better understanding of historical release performance through visual trends of scope and work completion.
    • Ability to identify if past releases were on schedule, ahead, or behind, supporting more accurate planning for future releases.
    • Visibility into scope changes and missing estimates, helping to improve estimation and workload distribution.
    • Customizable reports allow tailoring data views to specific team or project needs.

    Prior Release Dashboard provides data visualization on scope, actual burnup and burndown, and forecast trends of previous releases. Analyze the data and plan the work for upcoming releases.

    Navigate to All > Agile Development > Dashboards and select Agile 2.0 Prior Release Dashboard.

    Figure 1. Agile 2.0 prior release burndown report
    Agile 2.0 prior release burndown report.
    Figure 2. Agile 2.0 prior release burnup report
    Agile 2.0 prior release burnup report.
    Note:
    Canceled stories are not included in any of this data.

    End user and roles

    Table 1. End user goal with required role and benefits
    End user and goal Required role Benefits

    Product owner: Needs visibility into actual changes in scope and forecast trends of the previous releases.

    scrum_user
    Analyze trends for the following:
    • Scope changes
    • Previous releases

    Indicators

    Scrum: Sum of story points of completed stories in the active releases
    Generates the actual burndown series in the Release Burndown report, and the completed series in the Release Burnup report.
    Scrum: Sum of story points of all stories in active releases
    Generates the scope series in the Release Burndown and Release Burnup reports.

    Breakdowns

    • Scrum: Release
    • Scrum: Prior release

    Widgets

    Stories Completed
    Indicates the total number of stories that were completed in the previous release.
    Completed
    Indicates the amount of work (in story points) that was completed in the previous release.
    Missing Estimates
    Indicates the total number of stories in the release that are missing estimates.

    Data visualizations

    Table 2. Prior release Summary
    Title Type Description
    Release Burnup Line chart

    Analyze the burnup trends of a previous release.

    The prior release burnup report comprises the following series that can be hidden or displayed based on your preference:

    • Scope: Indicates the amount of work that was planned for the release.
    • Completed: Indicates the amount of release work that is complete for this release.
    Release Burndown Line chart

    Shows the scope and rate of scope change, the ideal rate for work completion, and the actual rate of work completion. Analyze the burndown trends and accordingly plan the workload for an upcoming release.

    The prior release burnup report comprises the following series that can be hidden or displayed based on your preference:
    • Scope: Indicates the amount of work that was planned for the release.
    • Ideal Burndown: Indicates how the team had to progress on stories to deliver the release on time.
    • Remaining: Indicates the amount of work that is completed.

      If the actual burndown (Remaining) is above the ideal burndown, it implies that the team was running behind the schedule of the release. If the actual burndown (Remaining) is below the ideal burndown, it implies that the team was running ahead of the schedule of the release.

    You can customize the Burnup and Burndown reports. For more information, see Customizing Agile 2.0 dashboard reports.