---
sourceDocument: Zurich Strategic Portfolio Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-business-management

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    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Enhancement requests in Agile Development 2.0

# Enhancement requests in Agile Development 2.0 {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create enhancement requests for different areas of your product in Agile Development 2.0. You can then create stories for these requests so that your teams can start working on developing them.

Enhancement requests can be used to log feature enhancements for a product. These requests can arise from internal requirements or customer feedback. Product owners review these logged requests and decides on creating stories for
them based on priority. These stories are then assigned to the relevant assignment groups for development.

## User role to create enhancement requests {#enhancement-requests__section_tjq_4d2_xtb}

Creating or editing enhancement requests requires one of the following roles:

* feature_user
* scrum_story_creator
* scrum_admin
* rm_enhancement_admin

{#enhancement-requests__ul_nwq_fl5_3tb}However, a user without scrum roles can only access these requests from the Enhancement Requests module of the Agile Development application and not stories that are created for this request.  
Note:  
The administrator must grant the feature_user role to all users who are expected to create an enhancement request in the Agile Development application.

For information on how to create enhancement requests, see [Create an enhancement request in Agile Development 2.0](https://www.servicenow.com/docs/f9q6JYyrKO00YMGt5LCBJQ "Capture enhancement ideas for your feature or product as enhancement requests in Agile Development 2.0 so that you can review and prioritize them later.").  
After an enhancement request is created, users with scrum_story_creator or scrum_admin role can:

* Review the enhancement request and create a story for it.
* Manage stories from the Stories related list in the Enhancements form.
{#enhancement-requests__ul_owq_fl5_3tb}