---
sourceDocument: Zurich Strategic Portfolio Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-business-management

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    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

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workflow :

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---

# Populate Jira identifier reference fields for Agile Development 2.0 custom table

# Populate Jira identifier reference fields for Agile Development 2.0 custom table {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Enable Jira identifier reference fields for your Agile Development 2.0 custom table that you added to the map configuration.

## Before you begin

Role required: admin or sn_jira_int.admin

## About this task

You can display references of ID, key, Jira project, and the project URL on your custom table form by adding an External Identifier reference field
to your custom table and then adding the table to the Populate External Identifier Reference business rule.

## Procedure

1. Navigate to AllSystem DefinitionsTables and open your custom table (for example, `rm_defect`).
2. Add an External Identifier reference field to your custom table with the following values.  
   * Type: Reference
   * Reference table: `sn_int_common_external_identifiers`
   * Column name: `u_external_identifier`
   * Column label: External Identifier
3. Navigate to AllSystem DefinitionsBusiness Rules.
4. From the list of business rules, locate and open the Populate External Identifier Reference rule.
5. In the When to run section of the form, include your custom table map by adding it to the filter conditions.  
   For example, if the custom table that you added is Defect, do the following:
   1. Click Add "OR" Clause.
   2. Set the new clause to Reference table is rm_defect.
   {#jira-populate-external-identifier-reference-fields-on-a-custom-table__substeps_wzt_k4j_hmb}
6. Update the Advanced Script section of the rule to handle the new custom table reference and map the External Identifier field accordingly.
7. Click Update.
{#jira-populate-external-identifier-reference-fields-on-a-custom-table__steps_kpq_ypj_hmb}

## What to do next

Configure the form layout or personalize the list layout of your custom table to display any or all of the following fields.

* External ID
* External Key
* External Project
* External URL
{#jira-populate-external-identifier-reference-fields-on-a-custom-table__ul_in2_lrj_hmb}
**Related topics**   

* [Personalise a v2 list](https://www.servicenow.com/docs/access?context=c_PersonalLists&version=zurich&pubname=zurich-platform-user-interface&section=t_PersonalizeAList&ft:locale=en-US)
* [Configuring the form layout](https://www.servicenow.com/docs/access?context=configure-form-layout&version=zurich&pubname=zurich-platform-administration&ft:locale=en-US)
* [Populate external identifier on custom tables for Azure DevOps](https://www.servicenow.com/community/spm-articles/populate-external-identifier-on-custom-tables-for-azure-devops/ta-p/3359244)

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