---
sourceDocument: Zurich Strategic Portfolio Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-business-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Add risks for a demand

# Add risks for a demand {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Add a risk to a demand to identify, analyze, prioritize, plan, and track a risk
during any phase of the demand life cycle. Assess potential problems and the severity of
their impact to take informed decisions about the demand.

## Before you begin

Role required: it_demand_manager

## About this task

A risk is any uncertain event that can potentially impact the success or outcome of a demand. For example, an incorrect estimate of factors like financial outlay or resource assignments can cause schedule slippage. Another
example of a risk is a change in demand requirements. Recording risks ensures that decision makers have all relevant information when assessing a demand's progress. The demand risks are added to the parent program and
portfolio.

## Procedure

1. Navigate to AllDemandDemandsAll.
2. Select the demand to which you want to add risks.
3. From the Risks related list, select New.
4. On the Risk form, fill in the fields.  
   For a description of the field names, see [Risk form](https://www.servicenow.com/docs/GJ1PY7ndsJxl0ALzCnHJ3A "Use the risk form to add a risk to a demand.").
5. Select Submit.

## What to do next

* Convert an existing risk to an issue, decision, action, or request change and close the risk. For more information, see [Convert one RIDAC record to another for a demand](https://www.servicenow.com/docs/IijunK4N9zv2hMOY_TOHMw "Convert one RIDAC record to another to retain record information and track issues without creating a record manually.").
* Associate the risk with existing issues so you can track dependencies and recognize trends for the future. For more information, see [Associate existing RIDAC records for a demand](https://www.servicenow.com/docs/QaeTRg518PIWqQLWQDgD7w "Link existing RIDAC records (risks, issues, actions, decisions, and request changes) to one another for your demand. Associating RIDAC records with each other enables you to keep a record of risks or issues and their outcome for analysis at demand closure and planning. It also helps to track the risks and issues throughout the demand life cycle.").
{#add-risks-for-demand__ul_sgs_pvj_yjb}
* **[Configure a custom Risk rank and Risk value](https://www.servicenow.com/docs/bdxy81u9F4Y_h~7qdSRKSw)**   
  Configure custom risk rank and value scores (such as High-Medium, Medium-Low, or Absolute-Low) to rate the impact and probability factors for a risk.

*[\>]: and then