---
sourceDocument: Zurich Strategic Portfolio Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-business-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Associate AI systems with demands

# Associate AI systems with demands {#ariaid-title1}

* Release version: Zurich
* 
* Updated February 2, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Add and manage AI system associations directly from the AI Associations tab in Demand Management.

## Before you begin

* The AI Control Tower plugin must be installed. For more information, see [Activation and installation of AI Control Tower](https://www.servicenow.com/docs/access?context=activation-and-installation-of-ai-control-tower&version=zurich&pubname=zurich-intelligent-experiences&ft:locale=en-US).
* The investment type of the demand is set to artificial intelligence.
* Role required: it_demand_user, it_demand_manager
{#associate-ai-systems-with-demands__ul_p41_xsl_g3c}

## About this task

Add and manage AI system associations directly from the AI Associations tab in a demand form.

You can select the impacted AI systems for the demand. If the required AI systems aren't available, you can create AI systems using the Create AI System related link directly within the demand workflow.
You're navigated to the AI Control Tower to create the AI system. The created AI system is then available for selection in the Impacted AI Systems list on the demand form.

## Procedure

1. Access the demand form in one of the following ways.
   * Navigate to AllDemandDemandsCreate New.
   * Navigate to AllDemandDemandsAll and select a demand.
   {#associate-ai-systems-with-demands__choices_v4v_kyq_3hc}
2. Navigate to the AI Associations section of the demand form and fill in the fields.  
   {#associate-ai-systems-with-demands__table_oq2_wkl_g3c__entry__2}

   | Field | Description |
   |-|-|
   | Product | Product or system that the demand relates to. |
   | Impacted AI systems | Impacted AI systems associated with the demand. You can select existing AI systems from the list or remove systems that are no longer relevant. |
   [Table 1. AI Associations section]

   {#associate-ai-systems-with-demands__table_oq2_wkl_g3c}
3. Save the demand by selecting Save.
4. **Optional:** Select the Create AI System related link to create an AI system in the AI Control Tower.  
   Note:  
   This related link is available for users with the sn_ai_steward role.
   For more information on creating AI systems, see [Create AI system assets](https://www.servicenow.com/docs/access?context=create-ai-system-assets&version=zurich&pubname=zurich-intelligent-experiences&ft:locale=en-US).
{#associate-ai-systems-with-demands__steps_ljb_hvh_hhc}
**Related concepts**   

* [Assess demands](https://www.servicenow.com/docs/1Kv6jehw6eQa5qU82LZIng "The Demand Management application comes with two demand visualization tools that can aid decision makers with demand assessment.")
* [Add details to demands](https://www.servicenow.com/docs/ZKUvR03Sgs_AML3Xm~0zHA "The demand manager typically works with a business relationship manager to identify stakeholders and elicit requirements, risks, and other important information.")
* [RIDACs records for a demand](https://www.servicenow.com/docs/wMKKPnJ~52Ny21QCh33MjQ "RIDAC is an acronym for Risk, Issue, Decision, Action, and Request Changes records. Create a risk for your demand that you can convert to other records during the demand life cycle. Track issues and avoid manual copying of relevant details in related records.")  
**Related tasks**   

* [Create a demand](https://www.servicenow.com/docs/O_XI57tHknYnx6wAKK_rRA "Create demands to capture your strategic and operational requirements and centralize information for stakeholder assessment and prioritization.")
* [Identify similar records using AI](https://www.servicenow.com/docs/2OI63NBWdTVoQAE~6k18ag "Use the identify similar records skill to find demand records with similar names, descriptions, or business case content.")
* [Summarize demands with the demand summarization skill](https://www.servicenow.com/docs/2WItFU3ldLUWwDmWW2CcDA "Summarize demand records using the demand summarization skill. The skill reviews the demand fields and related lists and helps create a clear summary of the demand.")
* [View demands](https://www.servicenow.com/docs/sfqtgM99Nxmg2CRcncfvKQ "You can view existing demands at any time.")
* [Reset a demand to Draft state](https://www.servicenow.com/docs/9rgZk2nUOi9JYM_EylDEjw "A demand can be moved back to the Draft state, if necessary.")
* [Delete demands](https://www.servicenow.com/docs/toijtsJbfFGU9NrOwu58cA "Demands can be deleted only while in the Pending state.")
* [Move and resize a demand](https://www.servicenow.com/docs/U29CrwMEqAWXjRW82l3zFA "As the demand manager, you can move and resize bubbles in the bubble chart.")
* [Train the similarity solution for Demand Management to find similar demands](https://www.servicenow.com/docs/dkZndjgObBvDKJukehb2wQ "Train the Similar Demands solution definition is included within the Predictive Intelligence for PPM capability to find related demands when creating a demand.")
* [PPM PIWB template - Find similar demands](https://www.servicenow.com/docs/avovf~p~GDpPjeiwsL5TWA "Use a guided template that walks you through training the Similar Demands solution definition for finding similar demands.")

*[\>]: and then