---
sourceDocument: Zurich Strategic Portfolio Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-business-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Reset a demand to Draft state

# Reset a demand to Draft state {#ariaid-title1}

* Release version: Zurich
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

A demand can be moved back to the Draft state, if necessary.

## Before you begin

Role required: it_demand_manager

## About this task

A demand can be reset to Draft from the Completed, Approved, Screening, or Submitted states. This option is unavailable after an artifact such as a project or enhancement is created, or if the demand is in the Qualified state.

## Procedure

1. Navigate to AllDemandDemandsAll.
2. Open the required demand form.
3. Select Reset to Draft.  
   A confirmation message appears if there are:
   * Active assessments pending with stakeholders, or
   * Resource assignments are created for the demand
   {#reset-demand-to-draft-state__ul_trb_z2z_zcb}
4. Select the check box to replan the allocated resource plans that have no actual hours reported.
5. Select OK.

## Result

* The demand is moved to the Draft state.
* All the score values in Assessment Data tab are reset to default.
* All active assessments for the demand are canceled. New assessments are triggered when the demand moves to the Screening state and if the Assessment Required field on the demand form is set to true.
{#reset-demand-to-draft-state__ul_ejx_jlz_zcb}
**Related concepts**   

* [Assess demands](https://www.servicenow.com/docs/1Kv6jehw6eQa5qU82LZIng "The Demand Management application comes with two demand visualization tools that can aid decision makers with demand assessment.")
* [Add details to demands](https://www.servicenow.com/docs/ZKUvR03Sgs_AML3Xm~0zHA "The demand manager typically works with a business relationship manager to identify stakeholders and elicit requirements, risks, and other important information.")
* [RIDACs records for a demand](https://www.servicenow.com/docs/wMKKPnJ~52Ny21QCh33MjQ "RIDAC is an acronym for Risk, Issue, Decision, Action, and Request Changes records. Create a risk for your demand that you can convert to other records during the demand life cycle. Track issues and avoid manual copying of relevant details in related records.")  
**Related tasks**   

* [Create a demand](https://www.servicenow.com/docs/O_XI57tHknYnx6wAKK_rRA "Create demands to capture your strategic and operational requirements and centralize information for stakeholder assessment and prioritization.")
* [Identify similar records using AI](https://www.servicenow.com/docs/2OI63NBWdTVoQAE~6k18ag "Use the identify similar records skill to find demand records with similar names, descriptions, or business case content.")
* [Summarize demands with the demand summarization skill](https://www.servicenow.com/docs/2WItFU3ldLUWwDmWW2CcDA "Summarize demand records using the demand summarization skill. The skill reviews the demand fields and related lists and helps create a clear summary of the demand.")
* [View demands](https://www.servicenow.com/docs/sfqtgM99Nxmg2CRcncfvKQ "You can view existing demands at any time.")
* [Delete demands](https://www.servicenow.com/docs/toijtsJbfFGU9NrOwu58cA "Demands can be deleted only while in the Pending state.")
* [Move and resize a demand](https://www.servicenow.com/docs/U29CrwMEqAWXjRW82l3zFA "As the demand manager, you can move and resize bubbles in the bubble chart.")
* [Train the similarity solution for Demand Management to find similar demands](https://www.servicenow.com/docs/dkZndjgObBvDKJukehb2wQ "Train the Similar Demands solution definition is included within the Predictive Intelligence for PPM capability to find related demands when creating a demand.")
* [PPM PIWB template - Find similar demands](https://www.servicenow.com/docs/avovf~p~GDpPjeiwsL5TWA "Use a guided template that walks you through training the Similar Demands solution definition for finding similar demands.")
* [Associate AI systems with demands](https://www.servicenow.com/docs/BrNG0YVz_iOOgFpdWh6s3g "Add and manage AI system associations directly from the AI Associations tab in Demand Management.")

*[\>]: and then