---
sourceDocument: Zurich Strategic Portfolio Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-business-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Enable Hierarchy tab in EAP

# Enable Hierarchy tab in EAP {#ariaid-title1}

Release version: Zurich  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Run a fix script to enable the Hierarchy tab in the Enterprise Agile Planning (EAP) workspace.

## Before you begin

Ensure that Application Scope of your ServiceNow instance is set to Strategic Planning.

Role required: sn_apw_advanced.eap_admin

## About this task

By default, the Hierarchy tab is not enabled for use in the EAP workspace.

Running the fix script Populate parent level data for work item creates a system propertysn_apw_advanced.enable_hierarchy_view the value of the property is set to
true. This action activates the Hierarchy tab and makes it available to all team members alongside the Backlog and Planning board tabs in the workspace.

## Procedure

1. Navigate to System DefinitionFix Scripts.
2. Search for Populate parent level data for work item and open the record.
3. Select Run Fix Script.
4. From the Run Fix Script window, select Proceed.  
   The fix script creates the sn_apw_advanced.enable_hierarchy_view system property if it's not already present in your instance and sets its value to true.

## What to do next

Verify that the value of the sn_apw_advanced.enable_hierarchy_view property is set to true.

1. Navigate to sys_properties.list
2. Search for sn_apw_advanced.enable_hierarchy_view and open the record.
3. Verify if the Value field is set to true.
{#hierarchy-enable-eap__ol_scr_gr5_v3c}
**Related concepts**   

* [Work item hierarchy for EAP teams](https://www.servicenow.com/docs/niqC0PKzGnkk7VGEBc8MAQ "View and manage the complete work item hierarchy across your portfolio configurations directly from the Hierarchy tab in the Enterprise Agile Planning (EAP) workspace.")  
**Related tasks**   

* [Modify display limit in Hierarchy tab of EAP](https://www.servicenow.com/docs/9SF6_wbbA6jrgvACajKQhg "Configure an initial load limit system property to control how many work items the Hierarchy tab displays at each portfolio level in the Enterprise Agile Planning (EAP) workspace.")

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