---
sourceDocument: Zurich Strategic Portfolio Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-business-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Start or complete iterations in EAP

# Start or complete iterations in EAP {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 7, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Start an iteration of a Sprint or PI so that your team can start working and tracking progress of work. After your team finishes the assigned work, mark this iteration as complete, directly from the Backlog in Enterprise Agile Planning.

## Before you begin

Role required: sn_cwm.cwm_user

This task doesn't apply to teams connected to CWM. For these teams, start or complete sprints from the CWM Board instead. For more information, see [Connecting EAP with Collaborative Work Management](https://www.servicenow.com/docs/TOM28JcdxOBELTUuYj4hcw "Enhance visibility and streamline planning for your Agile teams by connecting Enterprise Agile Planning (EAP) with Collaborative Work Management (CWM).").

## Procedure

1. Navigate to WorkspacesStrategic Planning WorkspaceEnterprise Agile Planning.
2. From the Agile structure section of the left navigation panel, choose your EAP team.
3. Complete an iteration.
   1. From the Backlog page, locate the iteration that you want to complete and select Complete \<iteration\>.  
      * For a Sprint, the option is displayed as Complete Sprint.
      * For a PI, the option is displayed as Complete Planning Interval.
      {#start-or-complete-iteration-in-eap__ul_hhp_r5n_21c}  
      Note:  
      Before marking a Planning Interval as Complete, all its associated child Sprints must be complete.

   2. Depending on the amount of work that's left incomplete for the current iteration, confirm its completion.  
      * If there are incomplete work items in the current iteration, you're asked to move the incomplete items to the Backlog or any future iteration.

      * If all assigned work is complete, then the iteration is automatically marked complete without any confirmation from you.

      {#start-or-complete-iteration-in-eap__ul_zfp_2vn_21c}  
      Note:  
      When you complete any iteration, it is no longer displayed in the Backlog page, and all the work items which are completed in that iteration are no longer available to view from the Backlog page either.
   {#start-or-complete-iteration-in-eap__substeps_yrv_ffr_21c}
4. Start an iteration.
   1. From the Backlog page, locate the iteration that you want to start and select Start \<iteration\>.  
      * For a Sprint, the option is displayed as Start Sprint.
      * For a PI, the option is displayed as Start Planning Interval.
      {#start-or-complete-iteration-in-eap__ul_yjc_jfr_21c}

   {#start-or-complete-iteration-in-eap__substeps_nbr_3fr_21c}

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