---
sourceDocument: Zurich Strategic Portfolio Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-business-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Predictive Intelligence

# Predictive Intelligence for Innovation Management {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The Predictive Intelligence for Innovation Management capability uses
machine-learning algorithms to search and display similar ideas while submitting a new idea.

The PPM Predictive Intelligence Workbench includes a prebuilt use case template that systematically guides you through the process of creating and training new predictive models, evaluating and testing them, and finally adding them
to your business process to add value to your Idea, Demand, and Project Management.

Once you train your custom use cases, they are usable immediately. No prior knowledge or experience with artificial intelligence or machine learning is required when you use the PPM Predictive Intelligence Workbench.

The application includes templates with prebuilt guidance to assist you in creating, training, evaluating, testing, and producing your unique predictive models.  
Predictive Intelligence for Innovation Management has the following benefits:

* Improves the quality of your idea database by avoiding duplicate ideas.
* Suggests related ideas to help you identify similar ideas and merge duplicate ideas.
{#predictive-intelligence-for-innovation__ul_qrm_qyk_d3b}

## Activation information {#predictive-intelligence-for-innovation__section_c13_cfp_nnb}

Activate the following plugins before using the Predictive Intelligence Workbench:

* Predictive Intelligence for PPM (com.snc.ppm_ml) plugin
* Predictive Intelligence for Ideation (com.snc.innovation_management_ml) plugin
{#predictive-intelligence-for-innovation__ul_ikn_ffp_nnb}

## Solution definitions for Predictive Intelligence for Innovation Management {#predictive-intelligence-for-innovation__section_elv_kwl_nhb}

The solution definitions for Predictive Intelligence for Innovation Management capability are available in the Predictive Intelligence for Ideation plugin
(com.snc.innovation_management_ml). For more information about Predictive Intelligence, see
[Predictive Intelligence](https://www.servicenow.com/docs/access?context=predictive-intelligence&version=zurich&pubname=zurich-intelligent-experiences&ft:locale=en-US).
{#predictive-intelligence-for-innovation__table_bdh_nzs_kbc__entry__3}

| Solution Definition | Solution Type | Description |
|-|-|-|
| Similar Ideas Note: This solution definition is available as a template on instances where the following plugins are active: * Predictive Intelligence * PPM Standard (com.snc.financial_planning_pmo) * Predictive Intelligence for Ideation (com.snc.innovation_management_ml) {#predictive-intelligence-for-innovation__ul_r1q_2j5_dlb} | Similarity | Suggests related ideas based on the Title and Description fields. You can see the results in the following places: * The Related Ideas section on the Create an Idea form when creating an idea in the Idea Portal. * The Related Ideas section on the Ideas page in the Idea Portal. {#predictive-intelligence-for-innovation__ul_t24_bbm_nhb} |
[Table 1. Solution Definition for Innovation Management]

{#predictive-intelligence-for-innovation__table_bdh_nzs_kbc}
**Related tasks**   

* [Train the similarity solution for Innovation Management to find similar ideas](https://www.servicenow.com/docs/JWg_Rh0Z4yw6_yjiK0XU~A "Train the Similar Ideas solution definition included within the Predictive Intelligence for Ideation capability to find related ideas when submitting an idea or viewing ideas in the Idea Portal.")  
**Related topics**   

* [Predictive Intelligence](https://www.servicenow.com/docs/access?context=predictive-intelligence&version=zurich&pubname=zurich-intelligent-experiences&ft:locale=en-US)
* [Submit an idea using the supplier catalog](https://www.servicenow.com/docs/access?context=submit-idea&version=zurich&pubname=zurich-source-to-pay-operations&ft:locale=en-US)