Multicurrency fields in demand-related forms

Release version: Zurich

Updated March 12, 2026

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Summary of Multicurrency fields in demand-related forms

When you enable the Demand Currency view in Demand, Cost Plan, and Cost Plan Breakdown forms within ServiceNow, multicurrency fields become available in the Financials sections of these forms. This feature allows you to manage and track financials in different currencies throughout the demand and project lifecycle, facilitating accurate budgeting, cost tracking, and financial analysis in the currency relevant to your organization or project.

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Key Features

Demand Currency and Project Currency: You can specify the currency for managing the demand and the currency for implementing the project. The demand currency is selectable based on administrative preferences and becomes read-only once financial plans or benefits are created.
Financial Fields in Demand Forms: Financials such as capital expenses (Capex), operating expenses (Opex), budgets, planned costs, financial returns, benefits, net present value, and actual costs are all tracked in the selected demand currency to provide a comprehensive financial overview.
Demand Task Financials: Demand tasks inherit the demand currency and track actual costs based on timecards and resource rates, enabling detailed cost accounting at task level.
Cost Plan and Cost Plan Breakdown: Cost plans reflect costs rolled up from breakdowns, with automatic recalculation of demand currency amounts when changes occur. Each breakdown includes the applicable currency exchange rate and reference date for accurate currency conversion.
Benefit Plan and Breakdown: Benefits related to demand are tracked in the demand currency, including actual benefits and applicable exchange rates to maintain financial consistency.
Expense Lines and Demand Budget: Expenses entered are converted into the demand currency, and budgets for capital and operating expenses are maintained with totals reflecting combined financial allocations in the selected currency.

What to Expect

By leveraging multicurrency fields in demand-related forms, ServiceNow customers can:

Maintain consistent financial data in the correct currency throughout demand and project management processes.
Gain transparent visibility into capital and operational budgets, expenses, and financial benefits across multiple currencies.
Ensure accurate currency conversions with exchange rates and dates tied to cost and benefit plan breakdowns.
Improve financial planning, tracking, and reporting for international or multi-currency projects.

When you enable the Demand Currency view in Demand, Cost Plan, and Cost Plan Breakdown forms, multicurrency fields appear in the Financials section of these forms.

Table 1. Financials tab of the Demand form
Field	Description
Demand currency	Currency for managing and tracking the demand. The available currency options depend on your selection in Preferences-Project under Project Administration. For more information, see Select demand currency preference. This field becomes read only once you create a cost plan, cost plan breakdown, benefit plan, or benefit plan breakdown.
Project currency	Currency for implementing the project when this demand is converted to a project. This value carries over to the Project form in Project Management.
Capital expense in demand currency	Capital expenditure (Capex) for the demand.
Capital budget in demand currency	Total capital budget allocated to the demand across all fiscal years. Rolled up from the Capex budget of the demand.
Operating expense in demand currency	Operational expenditure (Opex) for the demand in the selected demand currency.
Operating budget in demand currency	Total operational budget allocated to the demand across all fiscal years in the selected demand currency. Rolled up from the Opex budget of the demand.
Total planned cost in demand currency	Estimated cost of the demand in demand currency.
Financial return in demand currency	Estimated revenue based on the Total planned costs in demand currency and Financial benefit in demand currency fields.
Financial benefit in demand currency	Estimated revenue if the demand is approved in the selected demand currency. Rolled up from the benefit breakdown of the demand.
Net present value in demand currency	Present value of future cash based on the given annual interest rate in the selected demand currency. A measure for comparing money spent today against future expected financial benefits, helping evaluate overall investment performance.
Actual cost in demand currency	Total cost incurred while working on a demand and demand tasks in the selected demand currency.

Table 2. Multicurrency fields of the Demand Task form
Field	Description
Demand currency	Currency specified in the Demand currency field of the Demand form.
Actual cost in demand currency	Total cost incurred while working on the demand tasks in the selected demand currency. Actual cost populates after the assignee creates and submits a time card. When the time card is approved, the resource rate from the rate card, labor rate, or system properties populates this field.

Financials section of the Cost Plan form

Table 3. Cost Plan form
Field	Description
Demand currency	Currency specified in the Demand currencyDemand currency field of the Demand form.
Cost in demand currency	Value that is rolled up from the Entered cost field of all cost plan breakdowns.

Note:

Any change to the unit cost, quantity, or fiscal period of a cost plan recalculates the amounts in demand currency. See Cost plan updates and cost recalculation in demand currency.

Table 4. Multicurrency fields in the Cost Plan Breakdown form
Field	Description
Demand currency	Currency specified in the Demand currency field of the Demand form.
Cost in demand currency	Breakdown amount in demand currency.
Demand currency exchange rate	Rate in effect for the period corresponding to the cost plan breakdown in the demand currency.
Demand currency exchange rate date	Reference date on which the currency exchange rate is applied for conversion.

Table 5. Financials section of the Benefit Plan form
Field	Description
Demand currency	Currency specified in the Demand currency field of the Demand form.
Benefit in demand currency	Benefit incurred from demand in demand currency.
Actual benefit in demand currency	Actual benefit value rolled up from the actual benefit in the benefit breakdown.

Table 6. Multicurrency fields in the Benefit Plan Breakdown form
Field	Description
Demand currency	Currency specified in the Demand currency field of the Demand form.
Benefit in demand currency	Benefit incurred from demand in demand currency.
Demand currency exchange rate	Rate in effect for the period corresponding to the benefit plan breakdown in demand currency.
Demand currency exchange rate date	Reference date on which the currency exchange rate is applied for conversion.

Table 7. Multicurrency fields in the Expense Line form
Field	Description
Demand currency	Currency specified in the Demand currency field of the Demand form.
Amount in demand currency	Expense cost in demand currency. Amount entered in the Amount field is converted to demand currency.

Table 8. Multicurrency fields in the Demand Budget form
Field	Description
Capex budget in Demand Currency	Planned expense amount allocated for capital expenditure in the selected currency.
Opex budget in Demand Currency	Operating expense amount in the selected currency.
Total Budget in Demand Currency	Sum of Capex and Opex amounts in the selected currency.