---
sourceDocument: Zurich Strategic Portfolio Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-business-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Configure

# Configuring Feedback application in Strategic Planning {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure Feedback application with other applications to submit your feedback.
Install the Strategic Planning application from ServiceNow Store and start configuring Feedback application. For more information on how to install Strategic Planning, see [Install Strategic Planning](https://www.servicenow.com/docs/~Y_eQBbIxZ~90W_lgBVEpQ "Install the Strategic Planning application from ServiceNow Store if you have the admin role.").
* **[Install ServiceNow Add-in for Microsoft Outlook](https://www.servicenow.com/docs/WAXa2b3hD1YO9Kkzw5foGg)**   
  Configure user roles and download the office add-in manifest file to use the ServiceNow® add-in for Microsoft Outlook.
* **[Create feedback from Microsoft Outlook](https://www.servicenow.com/docs/rBI1IAZzGAGmYM7e79BY9A)**   
  Create or submit feedback from Microsoft Outlook directly. By configuring feedback creation and submission within Microsoft Outlook, project managers can easily provide feedback without having to switch between different applications.
* **[Configure email for feedback submission](https://www.servicenow.com/docs/0E5I~JFrd~36Q9kVkCap~w)**   
  Configure email settings in your instance and send an email to this id to create feedback.
* **[Integrate the Idea portal with Feedback application](https://www.servicenow.com/docs/X9QaLsb3cb_ls8rsEXPGCQ)**   
  Integrate the Idea portal with Feedback application to enable collaboration of product ideas with feedback.
* **[Configure non-planning items for feedback or ideas](https://www.servicenow.com/docs/Rt~pnEUU8rdgUOMYL_qfVg)**   
  Configure non-planning items to link your feedback or product idea records to navigate quickly between related items.
* **[Configure filters for feedback or idea overview page](https://www.servicenow.com/docs/kbsc4tQtzV4SH27JrFh7AQ)**   
  Configure the filters for the feedback or product idea overview page to display information based on the preferences of your users. Use filters to find and engage with feedback and product ideas that are the most relevant to their interests.

**Related concepts**   

* [Configuring Strategic Planning Workspace](https://www.servicenow.com/docs/9obxgpXIhLoBWEGpv~BOKA "Learn about the process required to set up Strategic Planning to enable your product and portfolio managers start aligning their work with business goals and strategy.")