---
sourceDocument: Zurich Strategic Portfolio Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-business-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Adding RIDAC records for a project

# Adding RIDAC records for a project {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create a risk record for your project that you can convert to other records during the project life cycle. Track issues and avoid copying relevant details in the related records.

As a project progresses through the project life cycle, a risk might result in an issue, or a
new issue might occur. After you have a risk record, you can convert that record into related
records such as issues, actions, or decisions. The conversion and association of records helps
you analyze and identify patterns, trends, and probable resolution for planning future
projects.

Plan and manage all RIDAC records on a single RIDAC page in Project Workspace. This
page enables you to create, edit, convert, and associate RIDAC records on a central location.
Navigate to the RIDAC page or Classic Project Workspace from Project Workspace interface.  
Consider the following points before converting or associating RIDAC records in Project Workspace:

* You can convert one record to another only in the RIDAC sequence. For example, you can convert a risk to an issue, decision, action, or request change but you can't convert an issue to a risk or a decision to an issue. The following diagram illustrates the RIDAC process flow.
* You can convert one record into multiple RIDAC records. For example, you can create multiple issue records from one risk record. For converting RIDAC records in Classic Project Workspace, see [Convert RIDAC records for a project](https://www.servicenow.com/docs/XAOYYn4ce0nofuzzqcirKg "Convert one RIDAC record (risk, issue, action, decision, and request changes) to another, in that order, to retain the record information instead of having to create a new record manually and to more easily track the issue."). For
  converting RIDAC records in Project Workspace, see [Convert one RIDAC record to another for a project in Project Workspace](https://www.servicenow.com/docs/33zTsGhG3~Z2GfAafKprrQ "Convert one RIDAC (Risk, Issue, Decision, Action, and Request Change) record to another for a project in the Project Workspace. Keep a record of risks or issues and their outcome for analysis at project closure and planning. Track the risks and issues throughout the project life cycle.").

* You can associate one record with multiple different records. For example, you can link one issue record to multiple different risk, decision, action, or request change records. For
  associating RIDAC records in Classic Project Workspace, see [Associate RIDAC records for a project](https://www.servicenow.com/docs/_W2CTFbaHPvia2bFs_JmUQ "Link existing RIDAC records (risks, issues, actions, decisions, and request changes) to one another for your project. Associating RIDAC records with each other enables you to keep a record of risks or issues and their outcome for analysis at project closure and planning. It also helps to track the risks and issues throughout the project life cycle."). For associating RIDAC records in Project Workspace, see [Associate existing RIDAC records for a project in Project Workspace](https://www.servicenow.com/docs/YM9Q803qzP0GXz25NjcTeg "Link existing RIDAC records to one another for your project in Project Workspace. A RIDAC record stands for Risks, Issues, Actions, Decisions, and Request Changes. Keep a record of risks or issues and their outcome for analysis at project closure and planning.").

{#ridac-entries-for-project__ul_y42_h5r_yjb}
**Related tasks**   

* [Convert RIDAC records for a project](https://www.servicenow.com/docs/XAOYYn4ce0nofuzzqcirKg "Convert one RIDAC record (risk, issue, action, decision, and request changes) to another, in that order, to retain the record information instead of having to create a new record manually and to more easily track the issue.")
* [Associate RIDAC records for a project](https://www.servicenow.com/docs/_W2CTFbaHPvia2bFs_JmUQ "Link existing RIDAC records (risks, issues, actions, decisions, and request changes) to one another for your project. Associating RIDAC records with each other enables you to keep a record of risks or issues and their outcome for analysis at project closure and planning. It also helps to track the risks and issues throughout the project life cycle.")