--- sourceDocument: Zurich Strategic Portfolio Management sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-business-management Release : - zurich ft:locale : - en-US ft:publication_title : - Zurich Strategic Portfolio Management ft:clusterId : - itbm bundleId : - itbm workflow : - Technology --- # Test Management applications # Test Management applications {#ariaid-title1} * Release version: Zurich * * Updated July 31, 2025 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Test Management applications The ServiceNow® Test Management application helps organizations streamline software testing processes to improve delivery efficiency and reduce errors. It is available in two versions: Test Management 1.0 and Test Management 2.0. Each version offers different capabilities suited to varied organizational needs, especially regarding Agile integration and test data management. Show full answer Show less ## Key Features * **Test Management 1.0:** Focuses on basic user acceptance testing without Agile Development or Scaled Agile Framework (SAFe) integration. It lacks key data model structures such as test versions, test runs, and detailed traceability of test results. Test plans cannot be structured into detailed phases. * **Test Management 2.0:** Offers enhanced capabilities including integration with Project Portfolio Management, Agile Development 2.0, and SAFe. Supports multiple test versions and associations with multiple test sets, plans, and cycles. Provides an intuitive Test Board UI to structure test plans and manage testing phases with defined execution time frames. Enables detailed traceability of test runs and results, including test version history. * **Domain Separation:** Supported in both versions, allowing separation of data, processes, and administrative tasks into logical domains with controlled user access. ## Choosing Between Versions ServiceNow customers should choose Test Management 2.0 if they require Agile Development integration, test versioning, or detailed test run traceability. For organizations needing only basic user acceptance testing without Agile integration, Test Management 1.0 may suffice. ## Migration Existing users of Test Management 1.0 can migrate their test data to Test Management 2.0 to take advantage of its advanced features and integrations. New users are encouraged to activate the Test Management 2.0 plugin for enhanced testing capabilities. The ServiceNow® Test Management application streamlines the management of testing processes to help you deliver software products more efficiently and with fewer errors. Test Management is available in two versions. * Test Management 2.0 offers many enhancements, including integration with Agile Development 2.0 and Scaled Agile Framework (SAFe) * Test Management 1.0 may have specific capabilities that are useful for your organization. {#test-management-overview__ul_ip4_ltt_msb}Use the following comparison to make an informed decision for your organization. ## Differences between Test Management 1.0 and Test Management 2.0 {#test-management-overview__section_sky_sdx_pfb} Test Management 1.0 covers user acceptance testing. It does not include some key data model structures like test versions, test runs, or test results. In addition, you cannot structure test plans in Test Management 1.0. Test Management 2.0 includes data model structures that match industry standards. It provides you with an intuitive user interface called the [Test Board](https://www.servicenow.com/docs/3CmkD368VBz1YEUapZVTGg "Test Board gives you a comprehensive view of your test plans and enables you to manage test plans more efficiently.") from which you can structure test plans and plan the phases of your testing effort. Tip: If you need Agile Development integration, test versioning, or detailed test run traceability, use Test Management 2.0. If your organization requires only basic user acceptance testing without Agile integration, Test Management 1.0 may be sufficient. {#test-management-overview__table_test_differences__entry__3} | Feature | Test Management 1.0 | Test Management 2.0 | |-|-|-| | Integration with Project Portfolio Management | no | yes | | Integration with Agile Development 2.0 | no | yes | | Integration with Scaled Agile Framework (SAFe) | no | yes | | Test version | You cannot create and maintain multiple versions of a test. | You can create and maintain multiple versions of a test. | | Test relation | You can associate a test to one test suite only. | You can associate a test to multiple test sets, test plans, and test cycles. | | Time duration | You can create a test plan describing how a product or a feature is to be tested. | * You can create a test plan describing how a product or a feature is to be tested. The test plan also defines the time frame in which it must be run. * You can further decompose a test plan into test cycles, test cycles into test execution sets, and specify a time range for their execution. {#test-management-overview__ul_ar5_tnv_tdb} | | Traceability of test runs and test results | You can: * run a single test at a time. * view the test result. {#test-management-overview__ul_dck_zsv_tdb} | You can: * run a single test at a time. * view which version of test has been run. * view the test result. {#test-management-overview__ul_kn3_wnv_tdb} | [ ] {#test-management-overview__table_test_differences} Note: * If you are an existing Test Management user on a release prior to London, you are using Test Management 1.0 activated through the Test Management (com.snc.test_mgmt) plugin. See the [Test Management 1.0](https://www.servicenow.com/docs/Romfno9awd0Kk4grF0Vwog "The ServiceNow Test Management 1.0 application provides a tool for manual software testing.") documentation for more information. * If you are a new user, you can activate the Test Management 2.0 (com.snc.test_management.2.0) plugin as it provides enhanced testing capabilities. See the [Test Management 2.0](https://www.servicenow.com/docs/vEO~UipL_FYkt4wmj2hnsQ#test-management-overview "The ServiceNow Test Management application streamlines the management of testing processes to help you deliver software products more efficiently and with fewer errors.")documentation for more information. {#test-management-overview__ul_jjl_k3x_pfb} * **[Domain separation and Test Management](https://www.servicenow.com/docs/KeJYvP4xusMixm~9bMijbg)** Domain separation is supported in Test Management. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data. * **[Test Management 1.0](https://www.servicenow.com/docs/Romfno9awd0Kk4grF0Vwog)** The ServiceNow® Test Management 1.0 application provides a tool for manual software testing. * **[Test Management 2.0](https://www.servicenow.com/docs/vW6Kj1eMmMmhEkM_N554_A)** The ServiceNow® Test Management 2.0 application streamlines the management of testing processes to help you deliver software products more efficiently and with fewer errors. You can create multiple versions of a test and integrate with Agile Development 2.0. * **[Migration from Test Management 1.0 to Test Management 2.0](https://www.servicenow.com/docs/oW2b75YCf82H~aMJi9fRDg)** Migrate your test data from Test Management 1.0 to Test Management 2.0, and start using Test Management 2.0 for its enhanced testing capabilities and features.