Verify API is associated with a live agent
Call the AgentNowHandler.hasAgent API to determine if the CI is associated with a live agent. The API gets a sys_id of the CI and returns a true/false result.
The hasAgent() method takes a sys_id of the CI as a string parameter and returns true when the CI fulfills one of the following conditions:
- The CI is
sn_agent_cmdb_ci_agentand this agent is alive. - The CI is a host (extends
cmdb_ci_hardware) and is associated with a live agent. - The CI is an application (extends
cmdb_ci_appl) and has a runs-on relation to a host associated with a live agent.
For example:
var agentNow = new sn_agent.AgentNowHandler();
gs.info(‘Agent assocation with CI? ‘ +
agentNow.hasAgent(‘158279505372b30034b8ddeeff7b1270’); // sys_id of agent