---
sourceDocument: Zurich IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-operations-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Identify and resolve log streaming issues

# Identify and resolve log streaming issues {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Make sure that your ACC data inputs are streaming data properly by identifying and
resolving log streaming issues.

## Before you begin

Role required: agent_client_collector_admin

## About this task

In the ACC data input record, the Streaming Sources related list shows the streaming
data of that data input's sources. This data enables you to identify streaming
issues and their possible cause.

For example, if the last event time for a data input's endpoint server is yesterday,
the server might be down or configured incorrectly. A streaming issue might also be
caused by the data input configuration file not being installed on the endpoint.  
Note:  
You can view the streaming data of all data inputs and the MID Servers that receive logs from them in the Streaming Sources page. For more information, see [Identify and resolve a log streaming issue in Health Log Analytics](https://www.servicenow.com/docs/v7Cy1a07veJN~5vxESIzTw "Find and address log streaming issues to verify that your data inputs are streaming log data to your instance properly.") in the ServiceNow Health Log Analytics application documentation.

## Procedure

1. Navigate to AllACC Data Inputs and select a data input record.
2. On the data input form, select the Streaming Sources related list.
3. Review the streaming data of that data input's sources.  
   For a description of the filters, see [ACC data input streaming sources](https://www.servicenow.com/docs/2DbtR1cylCE2t93WhOU5cw "In the ACC data input record, the Streaming Sources related list shows the streaming data of that data input's sources.").
4. Resolve any data streaming issues.  
   1. Navigate to AllACC Log AnalyticsACC Log Alerts.
   2. Open alerts and address the specified issues.
   {#accl-verify-log-streaming__ol_otp_wbs_lsb}

## What to do next

Proceed to the next step in the Health Log Analytics data input setup
flow. For more information, see .

*[\>]: and then