---
sourceDocument: Zurich IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-operations-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Install

# Install LEAP {#ariaid-title1}

* Release version: Zurich
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can install the LEAP application using ServiceNow Otto for IT Operations Management (ITOM) (sn_itom_gen_ai) if you have the admin role. The application installs related ServiceNow® Store applications and plug-ins if they aren't already
installed.

## Before you begin

* Confirm that the application and all of its associated ServiceNow Store applications have valid ServiceNow entitlements. For more information, see [Get entitlement for a ServiceNow product or application](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030186).
* Review the [LEAP](https://store.servicenow.com/sn_appstore_store.do#!/store/application/48aef5523e8541099799ccab14872eae/2.0.0) application listing in the ServiceNow Store for information on dependencies, licensing or subscription requirements, and release compatibility.
{#install-aiops-leap-application__ul_upn_z3f_w2c}

Role required: System admin

## About this task

The following items are installed with LEAP:

* Roles
* Scheduled jobs
* Tables
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For more information, see [Components installed with LEAP](https://www.servicenow.com/docs/dWY9e3IuRgOk7JArHoLBmA "Several types of components are installed with activation of the plugin, including tables, user roles, and scheduled jobs.").

## Procedure

1. Go to the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.
2. In the search bar, enter ServiceNow Otto for IT Operations Management (ITOM) and then select Search.
3. Select the ServiceNow Otto for IT Operations Management (ITOM) widget and then select Get to make this application available for installation on your instances.
4. Install the ServiceNow Otto for ITOM application.
   1. Navigate to AllSystem DefinitionPlugins.
   2. Search for ServiceNow Otto for IT Operations Management (ITOM).
   3. Select Install.
   {#install-aiops-leap-application__substeps_gdr_bgv_t1c}
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