Amazon Redshift Serverless Workgroup pattern-based discovery

  • Release version: Zurich
  • Updated June 16, 2026
  • 2 minutes to read
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    Summary of Amazon Redshift Serverless Workgroup pattern-based discovery

    The Amazon Redshift Serverless Workgroup pattern-based discovery enables ServiceNow customers to identify and map Amazon Redshift Serverless Workgroups in their AWS cloud environment. This feature leverages the Discovery and Service Mapping Patterns application to populate configuration and inventory data both in the CMDB and non-CMDB tables, enhancing visibility and management of Redshift Serverless resources.

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    Key Features

    • Pattern Activation: The Redshift Serverless Workgroup discovery pattern is disabled by default and must be enabled manually. From Visibility Content version 6.28.0, activating or deactivating patterns is non-customizable and patterns reset to the latest version after upgrades while retaining the last active state.
    • AWS Discovery Prerequisites: Customers must verify AWS discovery prerequisites and ensure relevant Redshift Serverless resources are not listed in the Resource Inclusion List to avoid duplicate discovery.
    • GovCloud Support: Special configuration using datacenter URLs is required to discover AWS GovCloud (US) accounts.
    • Data Population: Discovery populates detailed Redshift Serverless workgroup data in both CMDB tables (notably cmdbciclouddatabase) and non-CMDB AWS-specific tables for comprehensive asset representation.
    • Tag Collection: AWS tags associated with the workgroups are collected and stored in the cmdbkeyvalue table, enabling tag-based filtering and reporting.
    • CI Relationships: The pattern establishes relationships between Redshift Serverless Workgroups, cloud databases, and AWS datacenters, supporting accurate service mapping.

    Key Outcomes

    • Accurate and up-to-date discovery of Amazon Redshift Serverless Workgroups enhancing cloud asset visibility within ServiceNow.
    • Improved CMDB data quality with detailed attributes such as ARN, workgroup ID, status, operational state, and resource type.
    • Automated mapping of relationships between workgroups and underlying AWS infrastructure components for better impact analysis and service management.
    • Support for AWS tagging enables customers to leverage existing tagging strategies within ServiceNow for organization and governance.
    • Compatibility with AWS GovCloud environments ensures comprehensive enterprise cloud discovery coverage.

    Discovery and Service Mapping Patterns finds AWS services on your cloud environment. Discovering some of these resources may require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.

    Pattern-based discovery and mapping requirements

    Verify the AWS discovery prerequisites
    For more information, see the prerequisites section in AWS discovery using patterns.
    Remove resources from the Resource Inclusion List table
    Verify that the relevant resource isn't listed in the Resource Inclusion List [sa_cloud_inventory_resource_whitelist] table to avoid duplicate discovery. For more information on removing resources from the Resource Inclusion List, see AWS Resource Inventory discovery with Patterns.
    Enable the relevant pattern
    The pattern for this service is disabled by default. Starting with Visibility Content version 6.28.0, activating or deactivating a pattern won't be considered a customization, and it will continue to receive updates. Patterns that were previously activated or deactivated will reset to the latest predefined version after upgrading while retaining the last active field value. For more information on enabling patterns, see Activate a disabled pattern.
    Configure the Discovery schedule to support GovCloud
    Discovering AWS GovCloud (US) accounts requires using a datacenter URL when setting up an AWS service account. For more information, see Create AWS service accounts.

    Discovery and Service Mapping Patterns application populates data in both CMDB and non-CMDB tables.

    Data stored in non-CMDB tables

    Discovery and Service Mapping Patterns application populates data in the non-CMDB table when running the Amazon AWS - Redshift Serverless Workgroup - Extended Inventory (LP) pattern.

    You can review the non-CMDB AWS tables by navigating to All > Configuration > AWS. You can also search the navigation filter for the specific pattern name.

    Table 1. AWS Redshift Serverless - Workgroup [cmdb_aws_redshift_serverless_workgroup]
    Field Description
    Object Id [object_id] The Amazon Resource Name (ARN) that uniquely identifies the resource.
    Name [name] The name assigned to the resource or workgroup.
    Status [status] The current operational status of the resource or workgroup.
    Configuration Item [configuration_item] References the Cloud DataBase [cmdb_ci_cloud_database] table.
    Workgroup ID [workgroup_id] The unique identifier for the Redshift Serverless workgroup.

    Data stored in CMDB tables

    Discovery and Service Mapping Patterns application populates data in the CMDB when running the Amazon AWS - Redshift Serverless Workgroup - Extended Inventory (LP) pattern.

    Table 2. Cloud DataBase [cmdb_ci_cloud_database]
    Field Description
    Object ID [object_id] The ARN that uniquely identifies the resource.
    Name [name] The name assigned to the resource or workgroup.
    Install Status [install_status] Install status of the resource. Default value is Installed.
    Operational status [operational_status] Operational status of the resource. Default value is Operational.
    Type [type] Type of resource. The value is set to AWS::Redshift Serverless::Workgroup.

    CI relationships

    The Amazon AWS - Redshift Serverless Workgroup - Extended Inventory (LP) pattern creates these relationships to support Amazon Redshift Serverless Workgroup discovery.

    CI Relationship CI
    Cloud DataBase [cmdb_ci_cloud_database] Hosted on::Hosts AWS Datacenter [cmdb_ci_aws_datacenter]
    AWS Redshift Serverless - Workgroup [cmdb_aws_redshift_serverless_workgroup] References Cloud DataBase [cmdb_ci_cloud_database]

    AWS tag discovery

    The pattern collects tags and populates them in the Key Value [cmdb_key_value] table.
    Table 3. Key Value [cmdb_key_value]
    Field Description
    Key [key] Tag name.
    Value [value] Tag value.