Assign Event Management admin role to group

Assign the evt_mgmt_admin role to users who will be in charge of configuration and operational control.

Before you begin

Verify you have installed the ITOM AIOps and ServiceNow Otto for IT Operations Management (ITOM) plugins.

Ensure you're in the Configure IT Operations Management page.

Role required: evt_mgmt_admin

About this task

The evt_mgmt_admin role provides groups with the necessary permissions to configure and manage Event Management settings, including alert processing, incident creation, and operational controls.

Procedure

1. Navigate to Configuration Summary > Event Management > Platform foundations.
2. Expand Platform foundations.
3. Select Assign Event Management admins.
4. Select Add group.
   By default, the Assign role to existing group is selected.
5. Optional: If you want to create your group, select Create new group and perform the following steps:
   1. In the Group name field, enter the name of the group.
   2. In the Description field, enter a description.
   3. In the Users field, select the users to add to the group.
   4. Select Save.
6. In the Group field, select the group to assign the evt_mgmt_admin role to.
7. Select Save.
   The role is assigned to the selected group.
8. To complete the setup, select Mark as configured.