Place an alert into maintenance

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • You can manually place any alert into maintenance to hide it from the Alerts list and Agent Workspace.

    Before you begin

    Role required: evt_mgmt_admin, evt_mgmt_operator

    About this task

    Placing the alert in maintenance does not place the CI into maintenance. The Status field on the CI record remains the same.

    Procedure

    1. Navigate to All > Event Management > All Alerts.
    2. Perform one of the following actions.
      OptionDescription
      To put multiple alerts into maintenance Select the check boxes next to each alert, and then click the Maintenance UI action at the top of the list.
      To put one alert into maintenance Open the alert, and either select the Maintenance check box and click Update, or click the Maintenance UI action at the top of the list.