---
sourceDocument: Zurich IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-operations-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Generate an ACC installation plan

# Generate an Agent Client Collector installation plan {#ariaid-title1}

* Release version: Zurich
* 
* Updated May 26, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure and deploy new agents in your environment, using the Agent Onboarding guide. The Agent Onboarding guide generates a customized installation plan for deploying the Agent Client Collector on your endpoints or servers.

## Before you begin

Ensure that you have installed Agent Client Collector admin workspace version 1.1.0.

Role required: agent_client_collector_admin

## About this task

The Agent Onboarding guide generates a customized installation plan based on your deployment type, operating system, and use case. The plan includes the commands and configuration steps
required to install the Agent Client Collector on your endpoints or servers.{#acc-onboarding-generate-plan__acc-onboarding-generate-plan-context-1}

## Procedure

1. Navigate to WorkspacesITOM Infra Services Workspace.
2. Select the ACC agents icon ![ACC agents icon]().
3. Select the Agent onboarding tab.  
   Page 1 of the Agent Onboarding guide opens.Figure 1. Agent Onboarding guide - Page 1
4. Configure the fields on the page.  
   {#acc-onboarding-generate-plan__table_opv_rgp_jjc__entry__2}

   | Field | Description |
   |-|-|
   | I'm installing ACC \<version number\> on | Place where you're installing your agent, either endpoints or servers. |
   | that is running | Platform on which the agents are running. |
   | to collect data for | Component for which the agent is collecting data. |
   [Table 1. Agent Onboarding guide fields]

   {#acc-onboarding-generate-plan__table_opv_rgp_jjc}
5. Select Next: Configuration.  
   Page 2 of the Agent Onboarding guide opens, displaying default configuration settings for the component for which you're collecting data.
6. Activate the toggle switch for a setting to enable customizing the value.  
   For details on the available settings, see [Agent onboarding configuration settings](https://www.servicenow.com/docs/4sCHnMzK7LDZMdUHUncR3w "The settings you can customize when generating an Agent Onboarding installation plan. Toggle settings to activate and enable customization.").
7. Select the Next: Installation plan button to view the agent installation plan, based on your configured settings.  
   For details on the displayed agent installation plan steps and the commands required to be carried out for each, see [Agent installation plan steps](https://www.servicenow.com/docs/Fivlkjvy9qbtD_fXXkdWsg "After you complete agent onboarding, the system generates an installation plan. The following table describes each step in the plan and the commands or actions required.").  
   The settings configured for your agent appear in the Agent configuration panel.Figure 2. Agent configuration panel
8. **Optional:** Select Export plan to download and print the installation plan.

## Result

The installation plan is generated and ready to use. Each step in the plan includes the commands or configuration actions required to deploy the Agent Client Collector on your endpoints or servers.{#acc-onboarding-generate-plan__acc-onboarding-generate-plan-result-1}

## What to do next

After completing the installation plan steps, verify that the agent is running and connected to the ServiceNow instance, on the ACC agents page.

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