IBM App Connect Enterprise and HTTP listener discovery

  • Release version: Zurich
  • Updated July 31, 2025
  • 2 minutes to read
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    Summary of IBM App Connect Enterprise and HTTP listener discovery

    The Discovery and Service Mapping Patterns application enables ServiceNow customers to discover IBM App Connect Enterprise components, formerly known as IBM Integration Bus or WebSphere Message Broker (WMB), including HTTP listeners running on Linux and Windows platforms. This capability helps organizations automatically identify and map their integration infrastructure, enhancing visibility and configuration management.

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    To ensure effective discovery, customers may need to update to the latest version of the Discovery and Service Mapping Patterns application available from the ServiceNow Store.

    Key Features

    • Uses specialized WMB patterns for discovering Integration Bus and HTTP listener components on UNIX and Windows systems.
    • Default discovery patterns include:
      • WMB On UNIX
      • WMB On Windows
      • WMB HTTP Listener On UNIX
      • WMB HTTP Listener On Windows
    • Supports discovery of specific IBM WebSphere Message Broker and HTTP listener attributes such as name, installation directory, and version.
    • Includes guidance on required privileged commands for discovery, especially for Unix-based hosts, to ensure proper access rights during the discovery process.

    Practical Considerations for Customers

    • Prerequisites: Verify that your Discovery and Service Mapping Patterns application is up to date to leverage the latest discovery capabilities and fixes.
    • Data Collected: Discovery populates configuration management database (CMDB) tables with key details about IBM WMB and HTTP listener components, including their names, installation directories, and versions.
    • Access Requirements: Ensure that privileged access is configured correctly for discovery commands to run successfully on target systems.
    • Additional Resources: Refer to ServiceNow knowledge articles for details on migrating probe to pattern and for comprehensive product versions supported by ITOM Visibility.

    Key Outcomes

    By implementing these discovery patterns, ServiceNow customers can achieve automated and accurate identification of their IBM App Connect Enterprise infrastructure. This improves configuration management, supports operational visibility, and streamlines service mapping for integration components across both Linux and Windows environments.

    Discovery and Service Mapping Patterns application uses the WMB patterns to discover Integration Bus (formerly WebSphere Message Broker and IBM Integration Bus) and HTTP listeners running on both Linux and Windows. Discovering some of these resources may require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.

    Request new or enhanced Patterns on the ServiceNow® Store

    Visit the ServiceNow Store to view all the available updates and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    By default, Discovery uses the following patterns to perform the discovery:
    • WMB On UNIX
    • WMB On Windows
    • WMB HTTP Listener On UNIX
    • WMB HTTP Listener On Windows

    For a list of privileged commands that you need for Discovery and Service Mapping, see Service Mapping commands requiring a privileged user. This list includes commands that require elevated rights to discover and map Unix-based hosts in your organization.

    Note:
    For information on Probe to Pattern migration see the knowledge article KB0694477.

    To learn about IBM WebSphere Message Broker (WMB) and WMB HTTP Listener components and versions that you can discover, see Detailed information on products discovered by ITOM Visibility.

    Prerequisites

    Verify the applications are up to date
    • Discovery and Service Mapping Patterns
    • Visibility Content

    Data collected by Discovery during horizontal discovery

    Resources discovered by the WMB On UNIX pattern
    Table 1. IBM WebSphere Message Broker [cmdb_ci_appl_ibm_wmb]
    Field Description
    Name [name] Name of the message broker
    Installation directory [install_directory] Install directory of the message broker
    Version [version] Version of the message broker
    Resources discovered by the WMB On Windows pattern
    Table 2. IBM WebSphere Message Broker [cmdb_ci_appl_ibm_wmb]
    Field Description
    Name [name] Name of the message broker
    Installation directory [install_directory] Install directory of the message broker
    Version [version] Version of the message broker
    Resources discovered by the WMB HTTP Listener On UNIX pattern
    Table 3. IBM WMB Http Listener [cmdb_ci_appl_ibm_wmb_listener]
    Field Description
    Name [name] Name of the HTTP listener
    Installation directory [install_directory] Install directory of the HTTP listener
    Resources discovered by the WMB HTTP Listener On Windows pattern
    Table 4. IBM WMB Http Listener [cmdb_ci_appl_ibm_wmb_listener]
    Field Description
    Name [name] Name of the HTTP listener
    Installation directory [install_directory] Install directory of the HTTP listener