---
sourceDocument: Zurich IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-operations-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# MI self-health monitoring stats

# View Metric Intelligence self-health statistics {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Monitor the status of components and processes of Metric Intelligence. Use the
XMLStats page to view statistics and diagnostic details that can help with troubleshooting
issues with Metric Intelligence.

## Before you begin

Role required: evt_mgmt_admin

## Procedure

1. Open a browser and enter the URL to the instance.  
   Type in: <kbd class="ph userinput">http://&lt;instance name&gt;.service-now.com</kbd>
2. Append the following text to the instance URL: <kbd class="ph userinput">xmlstats.do?include=XMLStatsOI</kbd>.  
   The complete URL format is: <kbd class="ph userinput">http://&lt;instance name&gt;.service-now.com/xmlstats.do?include=XMLStatsOI</kbd>
3. Hit Enter.

## Result

Details are separated between two sections, instance level statistics and node level
statistics. Details in the node section are specific to the node in the URL.  
{#xmlstats-oi-self-health__table_djv_kry_qfb__entry__2}

| Entry | Description |
|-|-|
| batches_recieved | Number of batches of metrics that the node received from the MID Server. |
| batches_processed | Number of batches of metrics processed on the node. |
[Table 1. Node section]

{#xmlstats-oi-self-health__table_djv_kry_qfb}  
Details in the instance section are for the entire instance, showing the status of the self-health monitors.{#xmlstats-oi-self-health__table_kx4_lry_qfb__entry__2}

| Entry | Description |
|-|-|
| scheduled_jobs_monitor | Status of the self-health monitor that checks if the essential Metric Intelligence scheduled jobs are active. |
| distributed_cluster_monitor | Status of the self-health monitor that checks if the Metric Intelligence MID Server distributed cluster is running properly. |
| oi_extension_monitor | Status of the self-health monitor that checks if the Metric Intelligence extension is running properly. |
| metrics_collection_monitor | Status of the self-health monitor that checks if metrics are being collected by active connectors that are configured for metrics collection. |
[Table 2. Instance section]

{#xmlstats-oi-self-health__table_kx4_lry_qfb}