---
sourceDocument: Zurich IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-operations-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Reference

# ServiceNow Otto for ITOM reference {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Reference topics provide additional information for configuring and using the ServiceNow Otto for ITOM application.
* **[Applications installed with ServiceNow Otto for ITOM](https://www.servicenow.com/docs/~VK2Fs~cVrVOvRPv1lhWwg)**   
  Table that lists applications installed with the ServiceNow Otto for IT Operations Management (ITOM) application. When you update your application, any newly required application dependencies are installed.
* **[Questions for the analyze alert impact agentic workflow](https://www.servicenow.com/docs/QLKbbr0YmzYvcvf_CMTRcQ)**   
  Questions to ask about alerts in the ServiceNow Otto for IT Operations Management (ITOM) analyze alert impact agentic workflow.