---
sourceDocument: Zurich IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-operations-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Alert field mapping on the Respond page

# Alert field mapping on the Respond page {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The fields to be configured on the Respond page, when selecting an action to be triggered by an alert automation.
{#alert-field-mapping-respond-page__table_kpr_zpx_t1c__entry__2}

| Field | Description |
|-|-|
| Incident field name | Name of the field that will appear in the incident. |
| Map field | Option that indicates how the incident field is to be mapped: * Same as: The selected incident field will have the same value as the indicated alert field. * To: The selected incident field will be set to a specified value. {#alert-field-mapping-respond-page__ul_ggs_dqx_t1c} |
| Alert field value | Value that will be set in the alert field: * If you select Same as in the Map field column, the alert field value that you want to appear in the incident field also appears in the Incident field name column. * If you select To in the Map field column, enter the alert field value that you want to appear in the specified incident field. {#alert-field-mapping-respond-page__ul_tfp_zqs_z1c} |
[Table 1. Select automation actions fields]

{#alert-field-mapping-respond-page__table_kpr_zpx_t1c}

To return to the procedure, see [Create Respond automation](https://www.servicenow.com/docs/gmPfBuIY7v2Sm9e7kGc~ow "Respond to alerts automatically by notifying appropriate stakeholders, escalating them as needed based on severity and type, or other executing response actions. This process ensures that alerts are managed promptly and effectively.").