---
sourceDocument: Zurich IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-operations-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Hide closed alerts in Express List

# Hide closed alerts in Express List {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Choose whether to display the closed alerts in an alert group as well as the open alerts on the preview panel and in Link View.

## Before you begin

Role required: evt_mgmt_operator, evt_mgmt_admin

## Procedure

1. Navigate to WorkspacesService Operations Workspace.
2. From the navigation bar, select the Express list icon: ![Express list icon]().
3. In the Active alerts list, select an alert group.  
   The preview panel shows the default display:
   * The Alerts tab and Timeline view show only the open alerts. The closed alerts are hidden.
   * Link View shows the attributes of both open and closed alerts.
   {#el-hide-closed-alerts__ul_ggy_fxk_wbc}
4. On the relevant tab, change the display.  
   On the preview panel, Alerts tab:
   1. Show both the open and the closed alerts by switching the Hide closed alerts toggle to the closed position.
   2. (Optional) Sort the displayed alerts by time or by severity by selecting the sort icon (![Sort alerts icon.]()) and then choosing the relevant menu item.

   {#el-hide-closed-alerts__ol_rbn_kfk_wbc}  
   Note:  
   If you switch the toggle or sort the alerts in the Timeline view, the Alerts tab adjusts to reflect your selection.

   In Link View: Show only the attributes of open alerts while hiding those of closed alerts by switching the Hide attributes of closed alerts toggle to the open position.

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