---
sourceDocument: Zurich IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-operations-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# SRM Home page

# SRM Home page {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The Service Reliability Management (SRM) Home page provides relevant information about your work, services, schedules, maintenance reminders, and teams. View the Home page by navigating to Service Reliability Management.

## Service Reliability Management Home page sections {#sr-home-page__section_psw_j3t_vnb}

In the workspace, select Home (![Home icon]()) to view the Home page.

When you're on-call, your schedule is listed.

|-|-|
| Get started | Contains setup tasks and their progress for teams and services. For more information on completing setup, see [Add a service to SRM](https://www.servicenow.com/docs/Fz4keZMlhZbPvhK2kNY8EQ "Add services to Service Reliability Management (SRM) to help your teams manage service health.") and [Edit service details in SRM](https://www.servicenow.com/docs/S8At6jOIhFnZM4rtjZs1nQ "Edit an existing service owned by your team. For each service that you support in SRM provide general information about the service and the SRM team that supports it."). Note: You can skip any section and come back to it later. Progress is marked in percentages by the actions that you take. As long as a step remains incomplete, the tiles are available. You can minimize them, at any point, by selecting the Up icon ![Up icon](). Use Dismiss to remove it from your page. The checklist states are as follows: * None: No action has been taken. * Done: All required fields have been added. * Pending: Some fields or approvals still must be added or granted. {#sr-home-page__ul_tvy_ddd_rzb} |
| Overview | Contains an overview of all service alerts, incidents, and at-risk and critical services. Services with critical alerts are the default list view. Select a card to see the list view for that area. |
| Service reliability | Displays a dashboard for monitoring and managing service performance. The dashboard offers multiple visualizations to help you track error budgets, monitor service level objectives, and identify issues across services. |
| Your work | Contains incidents and alerts assigned to you. Select a card to see the list view for that area. |
| Your teams' work | Contains incidents and alerts assigned to your team. Select a card to see the list view for that area. |
[Table 1. Home page sections]

{#sr-home-page__table_i4f_rxv_g4b}