Creating a metric rule

Zurich IT Service Management

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Zurich IT Service Management
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Creating a metric rule

  • Release version: Zurich
  • Updated March 12, 2026
  • 1 minute to read
  • You can create a metric rule to establish criteria and thresholds for performance metrics, enabling timely alerts and proactive system management.

    To create a metric rule, you must perform the following steps.
    1. Specify metric rule CI.
    2. Define alert criteria.
    3. Add an alert action.
    4. Define alert rule name and status.
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