---
sourceDocument: Zurich IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Determine where software is installed using the legacy Software Asset Management plugin

# Determine where software is installed using the legacy Software Asset Management plugin {#ariaid-title1}

Release version: Zurich  
Updated July 31, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
When using the legacy Software Asset Management (com.snc.software_asset_management)
plugin to determine where your software is installed, you must keep the following points in
mind.  
* The software instance no longer contains discovered information. The information previously went to the Software Instance \[cmdb_software_instance\] table, but now goes to the Software Installation \[cmdb_sam_sw_install\] table. Because the table has changed, you must change your transform maps to point to the new table.
* Models identified by a discovery tool are linked to software models.
* Use grouping to obtain more specific information from a software counter.
* Software installations link a computer with a software model (via a discovery model).
{#c_DeterminWhereSWInstalled__ul_rvq_4qy_np}  
A discovery tool places the data it obtains into the Software Installation \[cmdb_sam_sw_install\] table. All of the information can be seen in the Software Installations list and the individual Software Installation forms. When a record is created, the system analyzes the Discovery Model table and identifies five key points.

* Publisher
* Display name
* Prod ID
* Version
* Revision
{#c_DeterminWhereSWInstalled__ul_f2k_zqy_np}
* **[Find software on the network using the legacy Software Asset Management plugin](https://www.servicenow.com/docs/m~y3D7pBDtll0yiQ23DyYw)**   
  After using a discovery tool, you can find a definitive list of all the software found on the network using the legacy Software Asset Management (com.snc.software_asset_management) plugin.
* **[Scan software installations with the system scheduler](https://www.servicenow.com/docs/57lqWYH9MceUTA2uOLvR6Q)**   
  The legacy Software Asset Management (com.snc.software_asset_management) plugin adds a scheduled job for scanning software installations named SAM License Counters in System SchedulerScheduled Jobs.

**Related concepts**   

* [Legacy Software Asset Management plugin Overview module](https://www.servicenow.com/docs/bwachSLa76ORNL28yU1aCA "The Overview module for the legacy Software Asset Management (com.snc.software_asset_management) plugin is a homepage that displays various software asset management reports.")
* [Legacy Software Asset Management plugin setup process](https://www.servicenow.com/docs/YRYeA~wMe1AM58HMivO_0A "To get started with the legacy Software Asset Management (com.snc.software_asset_management) plugin, you need to identify and discover software owned, create software models, create license records, and configure software counters.")
* [Software licenses in the legacy Software Asset Management plugin](https://www.servicenow.com/docs/KiXIEuzkRvv~fji05~yz1w "Software licenses are based on models that are defined through the legacy Software Asset Management (com.snc.software_asset_management) plugin.")
* [License calculations with the legacy Software Asset Management plugin](https://www.servicenow.com/docs/qCUDLK50T66GulDM5T0XGw "Software license calculations with the legacy Software Asset Management (com.snc.software_asset_management) plugin count the number of licenses that exist in your network environment.")
* [Software discovery models in the legacy Software Asset Management plugin](https://www.servicenow.com/docs/h2PFOp2sRhsZwGP8LXr~wA "Software discovery models in the legacy Software Asset Management (com.snc.software_asset_management) plugin can be used to help normalize the software you own by analyzing and classifying models to reduce duplication.")
* [Legacy Software License Compliance Checker](https://www.servicenow.com/docs/nQ3UgRjCjeFN9jyUXnxGTA "The Software License Compliance Checker that is included in the legacy Software Asset Management (com.snc.software_asset_management) plugin is a fast way to see if the software licenses used in your organization are compliant based on number of rights purchased and number of installations.")
* [Software license reconciliation counters for the legacy Software Asset Management plugin](https://www.servicenow.com/docs/grqUEa9GpOI_S7NZMOetfA "Software counters for the legacy Software Asset Management (com.snc.software_asset_management) plugin reconcile software rights with software installations to verify compliance.")
* [Legacy IBM PVU Process Pack](https://www.servicenow.com/docs/L8V5qgvie7eoCcwfjxA9wQ "Processor Value Unit (PVU) is a unit of measurement defined by IBM to determine software licensing costs based on processor or server model.")
* [Software contracts for the legacy Software Asset Management plugin](https://www.servicenow.com/docs/9PSKRdAeoV0wJLEAyG0Asw "A software contract is a binding agreement between the owner of a software product and a buyer. The contract enables the buyer to use the software legally.")
* [Legacy Oracle process pack](https://www.servicenow.com/docs/MHW9~5oW8_MLIkL2gfqClw "The legacy Oracle process pack is an add-on to the legacy Software Asset Management (com.snc.software_asset_management) plugin that provides the ability to manage software licensed under the Oracle licensing model.")  
**Related tasks**   

* [Manage software models using the legacy Software Asset Management plugin](https://www.servicenow.com/docs/JOej_wWHkni64Pjk3N_7hg "The legacy Software Asset Management (com.snc.software_asset_management) plugin uses software models to manage licenses, specifically in software counters and license restrictions, and to track upgrade and downgrade licenses.")

*[\>]: and then