CoPQ expense line

  • Release version: Zurich
  • Updated January 7, 2026
  • 1 minute to read
  • Create CoPQ (Cost of Poor Quality) expense line enables you to capture the actual costs incurred due to poor quality—Such as rework, scrap, warranty claims, customer returns.

    Before you begin

    Role required: Quality Issue Management Admin or product non-conformance submitter (sn_mfg_qm.product_non_conformance_submitter)

    Procedure

    1. Navigate to Workspaces > CSM/FSM Configurable Workspace > List > Product Non Conformance Case > Correction Actions > CoPQ Expense Line.
    2. Select New.
    3. On the CoPQ Expense Line form, fill in the fields.
      For a description of the field values, see CoPQ expense line form.
    4. Select Save.