---
sourceDocument: Zurich Manufacturing
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/manufacturing

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Product quality investigation task form

# Product quality investigation task form {#ariaid-title1}

* Release version: Zurich
* 
* Updated January 9, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Product quality investigation task form enables you to add the investigation case task details.
{#mco-product-quality-investigation-task-form__table_zf3_l43_xhc__entry__2}

| Field | Description |
|-|-|
| Number | Product quality investigation case task number is automatically generated. The number starts with PQIT and incremented for every new report. |
| Parent | Select the parent. It's used to build the hierarchical categories (parent\>child). |
| Priority | Choose the severity of the non-conformance case task from the options: * Critical * Major * Moderate * Minor {#mco-product-quality-investigation-task-form__ul_lsz_syj_whc} |
| Due date | Select the end date for quality investigation case task. |
| Short description | Enter a short note. |
| Description | Enter a detailed description of the product quality investigation. |
| State | Choose the state of the non-conformance case task. * Pending * Open * Work in progress * Closed complete * Closed skipped * Closed incomplete {#mco-product-quality-investigation-task-form__ul_bw1_fbk_whc} |
| Assignment group | Select the organizational units or teams responsible for handling specific tasks, cases, or issues |
| Assigned to | Select the user to whom the non-conformance case task has been assigned. |
[ ]

{#mco-product-quality-investigation-task-form__table_zf3_l43_xhc}
**Related reference**   

* [Notes form](https://www.servicenow.com/docs/SMqvjiB6LGlnEa_3buZ43w "Notes form enables you to add the watch list details.")