---
sourceDocument: Zurich Manufacturing
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/manufacturing

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# View a product non-conformance

# View a product non-conformance {#ariaid-title1}

* Release version: Zurich
* 
* Updated January 8, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

View the product non-conformance reports.

## Before you begin

Role required: Quality Issue Management Admin or product non-conformance submitter (sn_mfg_qm.product_non_conformance_submitter)

## Procedure

1. Navigate to WorkspacesCSM/FSM Configurable WorkspaceListProduct Non Conformance Case.
2. Choose a list of cases to view.  
   * My Cases: Cases assigned to them
   * All: Cases that belong to that business location.
   * Open: All the open cases.
   * Unassigned: Unassigned cases and assign them to the available agent.
   {#mco-view-a-product-non-conformance__ul_lqj_xng_tfc}
{#mco-view-a-product-non-conformance__steps_myb_5wz_whc}

*[\>]: and then