--- sourceDocument: Zurich Platform Analytics sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/now-intelligence Release : - zurich ft:locale : - en-US ft:publication_title : - Zurich Platform Analytics ft:clusterId : - par bundleId : - par workflow : - Platform --- # Create or configure a responsive dashboard # Create or configure a responsive dashboard {#ariaid-title1} * Release version: Zurich * * Updated January 28, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Create a dashboard where you can add Performance Analytics widgets, data visualizations, and other content that you frequently use. You can then share the dashboard with other users. {#t_CreateADashboard__ph_c3c_spq_dz} ## Before you begin If you're new to dashboards, the Visualize and Next Experience Dashboards sections of the ServiceNow University [Platform Analytics (PA) Overview training](https://learning.servicenow.com/lxp/en/now-intelligence/platform-analytics-pa-overview?id=learning_course_prev&course_id=fb9decf8932f06905402393d6cba10f6&s=1&ssa=3) provide an overview of these features. (Registration and enrollment required.) {#t_CreateADashboard__ph_df5_ctq_dz} Note: This topic refers to Dashboards in the Core UI. If your instance is migrated to Platform Analytics experience, see [Create a dashboard with the in-line editor](https://www.servicenow.com/docs/BbBTHkPsx8R8cIi086Mf9A "In the Platform Analytics experience, you can create shareable dashboards with data visualizations, filters, and other elements. You can create elements and add existing elements from the inline editor."). Owners of Core UI responsive dashboards have the option to migrate these dashboards to Platform Analytics experience. For more information, see [Migrate dashboards that you own](https://www.servicenow.com/docs/5LMUC_MlU7QnflPf0DOETA "Migrate dashboards that you own, including reports, interactive filters, and Performance Analytics widgets to Platform Analytics experience."). If Platform Analytics experience is enabled, the dashboard picker shows both Core UI and Platform Analytics experience dashboards. Core UI dashboard backgrounds are not themeable with custom colors. Role required: none ## Procedure 1. Navigate to AllSelf-ServiceDashboards or AllPerformance AnalyticsDashboards. 2. Select Create a dashboard. 3. Fill in the following fields: {#t_CreateADashboard__chrow_lxl_nrq_dz}{#t_CreateADashboard__chrow_lkc_4rq_dz}{#t_CreateADashboard__chrow_hd3_4rq_dz}{#t_CreateADashboard__chrow_gf4_4rq_dz} | Field | Description | | Name | Name the dashboard. | | Order | Enter an Order number to indicate the order the dashboard appears on the dashboard picker. Dashboards with lower numbers are listed first. | | Active | Clear this field to mark the dashboard inactive. Inactive dashboards are accessible only if they appear on the Recent tab (the nine most recently visited dashboards) or if the user has a direct link to the dashboard. Note: When you activate responsive dashboards, the permissions associated with both active and inactive non-responsive dashboard are carried over to the responsive version. | | Owner | The dashboard owner. Only a user with the administrator role can change this value. | |-|-| {#t_CreateADashboard__choicetable_bfl_jhv_yw} {#t_CreateADashboard__ph_ivt_2tq_dz} 4. **Optional:** Select the Restrict to roles edit icon ![]() to specify the roles that a user must have to access this dashboard. For more information, see [Share a responsive dashboard](https://www.servicenow.com/docs/uskRGHjvuo4HLdrs2BMvkA "Share a dashboard with other users to create a shared view of data that you can use to collaborate. You can give other users viewing rights or both viewing and editing rights."). 5. **Optional:** Users with admin, pa_admin, and pa_power_user roles can configure these additional fields: {#t_CreateADashboard__chrow_cgr_ntq_dz}{#t_CreateADashboard__chrow_c3z_ntq_dz} | Field | Description | | Group | Select the magnifier icon to add the dashboard to a Group. Groups organize dashboards in the dashboard picker list. Grouped dashboards appear at the top of the list. Ungrouped dashboards appear in the list under Other. | | Breakdown Source | Select one or more breakdown sources in the Breakdown Source related list. Breakdowns enable users to filter Performance Analytics data on the dashboard. The Breakdown Source related list is available on the Dashboard form after you create the dashboard. For more information, see [Using breakdowns on dashboards](https://www.servicenow.com/docs/aYRIEMxgDgqOoAxprX5CrQ "You can add breakdown sources to a dashboard. Dashboard users then can select a breakdown source and one or more breakdown elements to filter scores in the visualizations on the dashboard."). | | Act as filter | You can configure a Performance Analytics breakdown on a dashboard to act as an interactive filter for reports on the dashboard. The dashboard must be configured as a breakdown dashboard. Select the interactive filter that you want this breakdown source to act as. | |-|-| {#t_CreateADashboard__choicetable_hwc_qmv_yw} {#t_CreateADashboard__ph_pj2_ntq_dz} 6. Select Submit. ## Result The dashboard is created with no content. To add your first content, select a widget type and a widget and select Add. ## What to do next Add more content to your new dashboard. For more information, see [Edit a responsive dashboard](https://www.servicenow.com/docs/gogxRy~VHxOr8vl5HGjvSA "You can edit the contents of a dashboard, including Performance Analytics widgets, reports, and tabs. Because dashboards are shared, any modifications you make are applied globally."). **Related concepts** * [Indicator breakdowns](https://www.servicenow.com/docs/GnQnjEGYG7pnB_e~9pvIBw "Breakdowns enable you to group or filter indicator scores by a qualitative attribute such as Priority, Category, or Assignment Group. You can apply a breakdown on the Analytics Hub, in KPI Details, and on dashboards.") * [Add a breakdown to a dashboard](https://www.servicenow.com/docs/aYRIEMxgDgqOoAxprX5CrQ "You can add breakdown sources to a dashboard. Dashboard users then can select a breakdown source and one or more breakdown elements to filter scores in the visualizations on the dashboard.") **Related tasks** * [Organize dashboards into groups](https://www.servicenow.com/docs/z7pF8Yz80hd7bxlZDP29hA#t_GroupDashboards "Assign dashboards to groups so that users can find the dashboards they want more easily. Dashboard groups determine how dashboards appear in the dashboard picker when you navigate to Self-Service > Dashboards . You can also add view permissions to dashboard groups.") *[\>]: and then