---
sourceDocument: Zurich Platform Analytics
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/now-intelligence

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Roles installed with Usage Insights

# Roles installed with Usage Insights {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Several roles are installed to distinguish the activities different users can perform within Usage Insights.
Usage Insights uses these roles.  
Note:  
The Application Files table lists the components that are installed with this application. For instructions on how to access this table, see [Find components installed with an
application](https://www.servicenow.com/docs/access?context=find-components&version=zurich&pubname=zurich-platform-administration&ft:locale=en-US).
* **[Analytics admin \[analytics_admin\]](NB3P3NsHScdurRjxMqu6eQ)**   
  View the settings within Usage Insights in the application navigator and control the Usage Insights settings for each mobile, web, and service portal application. Assigned users can create funnel and cohort reports within the Usage Insights application.
* **[Mobile analytics admin\[mobile_analytics_admin\]](TztcyJPmq0TIWUkcSPgeVw)**   
  View settings within Usage Insights in the application navigator and control the Usage Insights settings for each mobile application. Assigned users have admin role permissions to be able to create funnel and cohort reports within the Usage Insights application.
* **[Web analytics admin\[web_analytics_admin\]](iShd92NnkqMe_Kc68da4bw)**   
  View the settings under Usage Insights in the application navigator and control the Usage Insights settings for each web application. Assigned users have admin role permissions to create funnel and cohort reports from within the Usage Insights application.
* **[User experience analytics viewer \[analytics_viewer\]](bPWP2M7Nmw6nLXT4PRtp2g)**   
  View Usage Insights in the application navigator. Assigned users have viewer role permissions for Usage Insights for mobile and web applications.
* **[Mobile analytics viewer \[mobile_analytics_viewer\]](u7JLxZQCHEU5~n7_qXzumw)**   
  View Usage Insights in the application navigator. Assigned users have viewer role permissions for Usage Insights for mobile applications.
* **[Web analytics viewer \[web_analytics_viewer\]](AGA3Ed4S9rP1CZGk9dZkew)**   
  View Usage Insights in the application navigator. Assigned users have viewer role permissions for Usage Insights for web applications.