---
sourceDocument: Zurich Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/order-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Review the domain order related items

# Review the domain order related items associated with a domain order {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Review the domain order related line items that were generated for a customer order line item so that you can confirm all the related details are correct and complete.

## Before you begin

Role required: sn_ind_tmt_orm.order_fulfillment_manager

## About this task

Each product order contains the domain order related items that are created when a customer order is approved and then decomposed. You should review each domain order related item to make sure that they're correct and complete.
You can update them as needed.

Review if compatibility rules or horizontal relationships are configured for domain order specs.

## Procedure

1. To view the domain order related items that are associated with a customer line item and product order, select the customer order line item and product order.
2. Select an associated domain order related item to review or add a new domain order related item.  
   For change, the new column Existing related inventory displays True for the domain order related items that are created using existing valid product inventory relationships and False for the domain order related items that are newly created.

   | Task | Action |
   | Review an existing domain order related item | 1. Select the Domain Order Related Items (n) tab (where (n) is the number of domain order related items that are associated with the selected domain order) to access the Domain Order Related Items form. 2. In the Number field, select an existing or new domain order related item to review. {#order-mgt-review-domain-order-related-item__ol_scq_2bs_54b} * To refresh the form, select the refresh icon ![](). * To filter the existing domain order related items, select the filter icon ![](). {#order-mgt-review-domain-order-related-item__ul_pmy_2bl_54b} |
   | Create a new domain order related item | Select New. |
   |-|-|

   {#order-mgt-review-domain-order-related-item__choicetable_u3t_rjd_54b}
3. On the form, add a domain order related item or review the selected domain order related item details and update as needed.  
   {#order-mgt-review-domain-order-related-item__table_as2_qdv_t4b__entry__2}

   | Field | Description |
   |-|-|
   | Number | Domain order related item number. |
   | Domain Order | Domain order number. |
   | Domain Order Specification | Domain order specification (that has the Composed of relationship) that is associated with the customer order with the selected domain order related item. |
   | Related Domain Order | Domain order number that the selected domain order related item is associated with. |
   | Related Inventory | Product inventory that the selected domain order line item is associated with. |
   | Existing related inventory | Default value is False that indicates the new inventory is going to be added. |
   [Table 1. Domain Order Related Items form]

   {#order-mgt-review-domain-order-related-item__table_as2_qdv_t4b}
4. For inflight change order requests, when you update any order line items and approve the order, the updates to the related order line items are displayed in the Related Domain Order column.
5. When you finish reviewing and updating the domain order related items, do one of the following actions.

   | Action | Description |
   | Save the updated domain order related item | Select Update. |
   | Delete the domain order related item | Select Delete. |
   |-|-|

   {#order-mgt-review-domain-order-related-item__choicetable_zvk_wl3_bqb}